Customer Testimonials

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Google Sep 23, 2021

We had been there for some time to get the car fixed but what I appreciated about Infinity was that they made sure that the car was in Tip-Top running shape before we drove up out of there and it was a doll done correctly

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Facebook Aug 20, 2021

Just leased my new Infinite Q50 which I love! Bernie and Jonathan both were very professional and knowledgeable and made the process so easy. I highly recommend Infinite of Baton Rouge, Bernie and Jonathan.

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Google Aug 16, 2021

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Facebook Aug 12, 2021

Good customer service! They take good care of my car each time I go!

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Google Jul 27, 2021

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DealerRater Jul 22, 2021

Vehicle pick up and drop off could not be easier. Very comfortable waiting area. Team associates always friendly and helpful. Would not take my car anywhere else.

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Facebook Jul 22, 2021

Great customer service. Quality work.

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DealerRater Jul 20, 2021

The best place for INFINITI services, great customer service as well, very Friendly people, they do awesome work, ask for Haley in service, she great...

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DealerRater Jul 18, 2021

Best ever customer service experience thus the reason why I purchased another QX80. Great product and exceptional customer service. Keep up the fantastic work. Thanks.

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Facebook Jul 15, 2021

professional service and friendly atmosphere 😎

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Facebook Jul 14, 2021

Ms. Kimberly Guidry is the best!!! She really made my car buying experience smooth sailing! I can not thank her enough! So happy to be apart of the INFINITI of Baton Rouge family!! Thanks again Ms. Kim!!!

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Google Jul 4, 2021

My mom (Joyce) just purchased a vehicle from here. She said the service she received from Brett and Kim was amazing. Everything went smoothly.

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Google Jul 4, 2021

I was looking for a used VW Tiguan online all the way from Colorado to Florida because the used car market is garbage right now. I found a black Tiguan at INFINITI in Baton Rouge. I called asking about the car getting Thomas on the phone. He had me fill out the application online. A short time later Mr. Paul the finance guy called me to go over my options. Yes I have in the tank credit from a bad car accident a couple years ago that is in legal still. Mr. Paul worked the numbers with my down payment ...

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Google Jun 29, 2021

I’d had my eye on an INFINITI QX50 for a few months and finally decided to pull the trigger on it. I looked at another INFINITI dealership closer to home, but they didn’t have the combination of interior and exterior colors I wanted, so I decided to come to INFINITI of Baton Rouge. Not only did I receive a more than fair trade in offer for my 2020 RR Evoque, but they had the exact color combination I was looking for in the QX50 on the lot. The car buying experience was nothing short of amazing. David did an ...

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Google Jun 28, 2021

My husband and I had been looking on line for an INFINITI QX50and had even contacted a dealer out of state that we never could speak with the same salesperson. We drove to Baton Rouge and was greeted by Bernie. Bernie was very detailed about the particular vehicle we wanted. Show us details that the vehicle had that we hadn’t read about. We thanked him for all his assistance. Before we left he gave us brochures of the vehicle with his business card. After a week we decided to purchase locally and called Bernie. Told him which vehicle ...

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Facebook Jun 28, 2021

Highly recommend!! Bought my INFINITI with someone else but brought it to INFINITI for transmission issues and they repaired my timing chain and a transmission hose with no problem in a timely manner! Shelly Communicated with me very well and was so helpful. I highly recommend

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Google Jun 26, 2021

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Google Jun 22, 2021

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Google Jun 18, 2021

Called in got a hold of Kim, and she was nothing short of AMAZING throughout the whole process! Very professional, thank you Kim for all of your assistance. Top notch service, and I’d highly recommend.

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Facebook Jun 3, 2021

Buying experiencing was awesome. No pressure and was an overall great experience

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Facebook Jun 1, 2021

My experience with Mrs Kimberly M.Guidry was awesome she’s experienced in everything you need to no I don’t think I could have done this the way it was done without her we really appreciate everything she did Thank you for it all

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DealerRater May 26, 2021

Overall, I had a great experience with INFINITI of BR. I could not have asked for better service and more friendly people. My salesperson, Kim Guidry was awesome, knowledgeable, and gave me the best price from the start! Also, the business manager, Jonathan made the trade-in/buying process a breeze!

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Google May 20, 2021

After having a DIFFICULT time trying to get closer dealerships to answer my emails/texts...we drove the 5 1/2 hours from MS to Baton Rouge get the car I wanted. And I’m so GLAD we did! This was THE EASIEST dealership I’ve ever been to. From the beginning of my internet inquiry all the way thru buying car/finished process. Everyone here was so so nice! My saleswoman KIM Guidry was AMAZING! I didn’t feel pressured in any way to buy the car. She is so energetic and sweet! She even kept in touch with me afterwords to ...

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Facebook May 19, 2021

After having a DIFFICULT time trying to get closer dealerships to answer my emails/texts...we drove the 5 1/2 hours from MS to Baton Rouge get the car I wanted. And I’m so GLAD we did! This was THE EASIEST dealership I’ve ever been to. From the beginning of my internet inquiry all the way thru buying car/finished process. Everyone here was so so nice! My saleswoman KIM Guidry was AMAZING! I didn’t feel pressured in any way to buy the car. She is so energetic and sweet! She even kept in touch with me afterwords to ...

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Facebook May 18, 2021

Kimberly Guidry was a pleasure to work with. She made my car buying experience a so easy! I’m thrilled with my new INFINITI!

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Google May 13, 2021

Had a wonderful experience with Kimberly and the other staff memories !!!! Class A all the way

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DealerRater May 4, 2021

They are invariably polite, informative, and punctual! I feel that I can ask anything, and if possible they will accommodate. I am happy to work with IBR!

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Facebook May 1, 2021

Great customer service and great price on my new QX60. Thanks Kimberly Guidry!

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Facebook Apr 30, 2021

Great service. Friendly faces and work well with you.

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DealerRater Apr 29, 2021

Service is always great and the team is awesome enjoy the time there and they never disappoint wouldn’t take my cars anywhere else this is my 8th INFINITI

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Facebook Apr 21, 2021

INFINITI if Baton Rouge gave me one the best sales experiences of all time!! My sales person Kim Guidry was knowledgeable, patient, friendly, and made the experience fun. I think I found my new BFF! 😉 👯‍♂️ Thanks INFINITI of Baton Rouge I will be back. #QX55

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Facebook Apr 15, 2021

Best Luxury dealership in Baton Rouge. Just bought my third car from Bernie Hahn. Easiest purchase I’ve ever had.

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Google Apr 7, 2021

Kimberly Guidry made my car buying experience a pleasure! The whole process was top notch and stress free. I'm thrilled with my new INFINITI!

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Facebook Apr 7, 2021

Kimberly Guidry was a pleasure to work with. She made my car buying experience a pleasure! I’m thrilled with my new INFINITI!

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Google Apr 7, 2021

Kimberley Guidry is the best at INFINITI of BR! She makes your car buying experience so pleasurable that you just want to go back to visit her after you drive off the lot! Go see her! She is amazing! - Janna LeGrange

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Facebook Apr 7, 2021

Kimberley Guidry is the best at INFINITI of BR! She makes your car buying experience so pleasurable that you just want to go back to visit her after you drive off the lot! Go see her! She is amazing! - Janna LeGrange

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Facebook Mar 28, 2021

This company is so reputable, I felt comfortable holding my new car over the phone with Michael. He chatted with me on the phone all day and got me set up to come and pick my car up so that the pick up process would go smoothly. We experienced some hiccups getting financed, and even though we showed up close to closing, he stuck around and saw the transaction through hours later. It was phenomenal service on his behalf and I left a happy customer, knowing I now have a reliable and beautiful pre-owned Lexus that will last me for ...

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Facebook Mar 26, 2021

The best car buying experience of all time! INFINITI of BR is extremely fair with both their trade in value and used car pricing. David is a wonderful salesman who made buying a car a stress-free experience, along with Jonathan in Finance. I definitely will be back to buy my next vehicle!

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Google Mar 24, 2021

Customer service is awesome at infinity of Baton Rouge. Everyone is so nice, caring, and, energetic. I look forward to getting my car serviced.

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Facebook Mar 22, 2021

A huge thank you to Kimberly G. and the INFINITI staff for making my purchase a breeze 😊

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Facebook Mar 22, 2021

We always have experienced a friendly and knowledgeable staff from our Service Consultant Shelly Graves and Our Salesman David Spires

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Facebook Mar 12, 2021

Everyone cares about my needs no matter how large or small The service department is outstanding. If I need a loaner car they have it ready for me. If the time is short I can wait in the most attractive and well appointed waiting area...a great place to read or write or just catch your breath with a fresh cup of coffee(Community of course). Hope to have many more years of driving an Infinity.

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Facebook Mar 11, 2021

My husband and I had a great experience with Brian Hopkins when purchasing our Nissan Rogue! Thanks again for being so helpful!

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DealerRater Mar 9, 2021

I cannot say enough about this dealership! They didn’t pressure me but helped me to be exactly where I needed to drive away in this QX80. After speaking on the phone, I was so impressed with the knowledge of the salesperson that I drove 3 hours to deal with him on my new vehicle.

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Facebook Mar 7, 2021

I had a great experience purchasing my new QX 60!! My sales consultant Bernie Hahn was both personal and professional. He demonstrated a wealth of knowledge regarding the features of the different Infinity models. The business manager Jonathan Hutchens completed our buying process. Thanks to Bernie and Jonathan for a great experience!!

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Facebook Mar 5, 2021

I have owned several models of INFINITI cars and would always go to the dealership in Metairie and all ways had mediocre service. After recent purchase of 2020 QX60 I decided I would no longer deal with that dealership and would take the drive roughly an 1 hour to have my vehicle serviced . The experience was awesome from start to finish and love how I was able to track my status and being greeted by Ms. Tiffany. She was awesome took care of all my needs and showed me how to place an order for some items I wanted for my suv . ...

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Facebook Mar 5, 2021

Matt was a huge help in making my dreams of owning a QX80 come true! Thanks for all your help and making it all go so smoothly!

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Facebook Feb 28, 2021

Thank you Kimberly Guidry for all of your help getting me into the perfect car!! Love it and the incredible service at INFINITI of BR!

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Facebook Feb 27, 2021

To the point dealership, great communication, knew what I wanted and excellent follow through.

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Facebook Feb 20, 2021

Great experience, great service!! Highly recommended giving them your business!!

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Facebook Feb 19, 2021

We highly recommend Kimberly Guidry at INFINITI of Baton Rouge. She helped easily find the QX80 that was perfect for us. She was also super helpful in helping us set the car up and understand all of the amazing features!!!

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Facebook Feb 9, 2021

Ms Kimberly Guidry is an excellent Sales Person at Infinity of Baton Rouge. Got my New QX60 Luxe. In Love

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Facebook Feb 6, 2021

Mrs. Kimberly Guidry took care of me in such a professional manner. I came in, told her what I wanted. She found the exact match of my request. The buying process was stress free. If you’re ever in need of an INFINITI, come see Kim Guidry at INFINITI BR!

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Facebook Feb 3, 2021

Kimberly M. Guidry was the Best!!! Absolutely Friendly And Very Thorough with every piece of information that was needed!! Made Me feel so comfortable in purchasing!!!! Customer Service Was Everything!!!!

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Facebook Jan 30, 2021

Shelly Graves is the absolute BEST customer service representative. She’s knowledgeable, efficient and takes great care of her customers.

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Facebook Jan 27, 2021

Customer service is fantastic

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Facebook Jan 26, 2021

Professional, friendly service! David & Jonathan were great!

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Facebook Jan 25, 2021

Very good dealership. Friendly staff, salesman and all.

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Facebook Jan 9, 2021

Bernie Hahn made the hassle of buying a new car an enjoyable experience. He was very knowledgeable and professional. Thanks again Bernie!

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Facebook Dec 31, 2020

AWESOME EXPERIENCE!!!! James Graves and Jeff Jones did an awesome job assisting me!!!!

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Google Dec 30, 2020

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Facebook Dec 27, 2020

My 2018 INFINITI Q50 3.0T was repaired satisfactorily under warranty.

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Facebook Dec 27, 2020

I would like to thank Kim Guidry for helping me make this Christmas one to remember for my wife. Kim, you made the buying experience easy and stress free. Thank you so much!

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Facebook Dec 21, 2020

Kim guidry.. I bought a INFINITI. my experience was excellent. Kim was great. my experience was the best I ever had.

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Google Dec 21, 2020

Kimberly was so professional to meet our vehicles needs. Having a construction business I have bought over a 100 vehicles. This experience was by far the best.

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Facebook Dec 14, 2020

Beautiful & clean showroom. Very professional no pressure sales team. Wonderful experience overall 10/10!!! I highly recommend visiting INFINITI of Baton Rouge for your next luxury vehicle purchase!!

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Facebook Dec 11, 2020

Great selection with a no hassle process. David was very knowledgeable of the brand and easy to work with. Would recommend them and buy from them again.

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Facebook Nov 30, 2020

EVERYTHING!! Overall awesome definitely MATT AND PAUL!

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Google Nov 21, 2020

I recently purchased a vehicle at INFINITI BR and had a wonderful experience. Kim Guidry was my sales associate and did an amazing job. She went above and beyond to ensure all my needs were met and she exceeded my expectations. She made sure the entire process was easy and stress fee. Thanks again Kim!

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Facebook Nov 3, 2020

Always service with a smile. Excellent place to service your vehicle.

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DealerRater Oct 20, 2020

This is my third infinity. I had my last infinity, q45, for 16years. Loved that car.. hope my new one lasts that long. All employees I have dealt with are excellent.

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Google Oct 20, 2020

We had an excellent experience in buying our new QX80. I would highly recommend Kimberly Guidry! And Brett Kemp ! Wonderful people. Easy to work with. ❤️

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DealerRater Oct 12, 2020

It was service as usual.. for some reason the personable experience is getting worse and worse. The service to the car was great as usual.

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Facebook Sep 29, 2020

INFINITI of Baton Rouge always delivers Top Notch 5-Star Service!!! INFINITI of Baton Rouge NEVER disappoints!! Ask for Tina Lanoux in the Service Department...she's THE BEST!!!

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Google Sep 25, 2020

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Facebook Sep 19, 2020

Mr. Jerry Amoroso did a wonderful job in assisting me on my new vehicle. He is #1 great customer service. Thank you again!!👍🏽

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Google Sep 19, 2020

Unmatched customer service!

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Facebook Sep 17, 2020

Sales and quality of vehicle.

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Google Sep 16, 2020

I had the pleasure of working with Kimberly as my Sales Representative. She matched me with a beautiful Q50 Sport! Kimberly took the time to understand my situation and figure out exactly what I wanted in a car. I also had the opportunity to meet Andrew and John Fabre. They went above and beyond to help me find my dream car. I appreciate everything they did and would highly recommend INFINITI of Baton Rouge.

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Facebook Sep 11, 2020

It has been a pleasure working with Bernie and Johnathan. This is my second infinite and the experience was wonderful. Great service and great men. Thank you very much. Brenda R. Turnbull

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Facebook Sep 8, 2020

Have been satisfied with their sales and service.

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Facebook Sep 2, 2020

Love love love INFINITI of Baton Rouge!!! I’ve driven a Qx56 for 5 years. I’ve always had it serviced at INFINITI! Let me just say the service department is absolutely amazing. April and Tim have always made sure I was taken care of. Never have I had a bad experience!! I told myself I would NEVER drive anything else. Well last week it was time for a new one after 144,000 miles! 😳 Eddie was such a blessing! He was so helpful and not like any sales person I’ve had. Just so nice and down to earth. They didn’t ...

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DealerRater Aug 30, 2020

The Service Department is the best. I wouldn’t take my vehicle anywhere else. The quality of the work and ease of working with the Service staff are outstanding!

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Facebook Aug 26, 2020

We travelled 2 hours to get our QX80. My husband did all of the negotiating over the internet and on the phone. Jordan and Kim were great to work with. I highly recommend them!

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Google Aug 15, 2020

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Facebook Aug 4, 2020

Kim and everyone at INFINITI of BR were super helpful and went above and beyond to accommodate us on our purchase. We drove from out of town to purchase and would absolutely recommend making the trip for anyone searching for the perfect INFINITI whether traveling from near or far!

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Google Aug 4, 2020

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Facebook Jul 23, 2020

My first experience with INFINITI and what a great one it was. From the Sales Team, Finance and Management it made car buying a pleasant transaction.

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Google Jul 18, 2020

My husband recently purchased a preowned vehicle from your dealership. The sales person was extremely pleasant as was the finance person. After the purchase and after the 3 day return policy something changed not with the sales rep or finance agent, it was the manger. I will not publish on this forum what I witnessed and how I perceived things turned. My four star rating is strictly for the sales rep, and finance agent. I would like to speak with you, the owner privately. So, let me know how that can be arranged.

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Facebook Jul 12, 2020

Awesome Service!!! They really pay attention to detail.

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Facebook Jul 12, 2020

Great experience! Jerry Amoroso is a great, no-hassle, likable salesman.

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Facebook Jul 9, 2020

David Spikes was great!! He answered all of my pestering texts about cars until we found the right one for me!!

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Facebook Jul 6, 2020

Mr. Jeff Jones was AWESOME!! He was very helpful throughout the entire process from fairly evaluating my trade-in to leaving with my new-to-me QX50!! Would definitely recommend him to anyone I know looking for a new car.

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Facebook Jul 6, 2020

Great Dealership. I have bought a few cars from Infinit of Baton Rouge. James is a stand up guy and a great salesman!

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Google Jun 26, 2020

Had service visit with Shelley. Service is always above and beyond and this was no different. Wouldn’t shop anywhere else. Thanks Shelley!!

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Google Jun 25, 2020

5 STAR Treatment everytime I arrive from start to finish!!! Pleasant, Courteous, Knowledgeable Staff...Clean showroom/waiting area with a variety of tasty refreshments on hand while waiting...Ease of transfer via shuttle or loaner if needed...Tina, Cecil, Mike, & Tony take very good care of me! Very Pleased to have my vehicle serviced at INFINITI of Baton Rouge!

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Facebook Jun 21, 2020

Great experience from beginning to end. Never felt pressured and always felt informed of my best options

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Google Jun 21, 2020

Great experience from beginning to end. Never felt pressured and always felt informed of my best options.

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Google Jun 18, 2020

Great Service and Great People!! I worked with James Graves and Kimberly Guidry on my CPO purchase. These two did a phenomenal job and I would highly recommend this dealership.

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Facebook Jun 17, 2020

Great experience with this dealership and with Bernie Hahn. I've interacted with them for almost ten years and their customer service is terrific. I recommend INFINITI of BR and Bernie to anyone who is interested in purchasing or leasing.


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