Customer Testimonials
I purchased my first car at INFINITI of Baton Rouge and the process was seamless. Eddie was very helpful and without him I don’t think it would have gone so smoothly. Thank you Eddie!!
Jeremy Williams was an excellent salesman he was very knowledgeable of the used vehicle I was purchasing. I would 100% recommend him to anyone looking for a vehicle.
We had a great 1st time buying experience at INFINITI of Baton Rouge. The process was seamless. We enjoyed dealing with our sales representative, Jeremy Williams. We highly recommend Jeremy for your future purchases. We are excited to own a certified pre-owned 2019 QX60.
INFINITI of Baton Rouge gave me the best price on a QX60 which was priced better than New Orleans, Mobile and Lafayette dealers. Best if all, they allowed me to breathe - no constant calls and emails. Every question was answered, sometimes many ways, to ensure I was completely satisfied. My salesman, Mike Kyle, even had his manager (Chris Rogers) and the Internet Sales person (Jessica Schexnayder) come in and provide explanations. I love the fact that they use a team approach to sales since that serves as a learning experience for everyone.My vehicle was in transit to the dealership and was expected in 2-3 days but actually came in early and Mike surprised me by bringing it around. It had just been loaded off the truck and needed to be prepped. Since I wasn't in a hurry, I opted to pick it up the next day. So that I wouldn't need to arrange transportation, Chris and Mike assigned me a QX60 to drive home. That worked out well because it enabled me to actually see the vehicle options and become accustomed to a vehicle that was larger than what I was accustomed to. I call that great customer service. Every vehicle option was explained either by Mike or by viewing video on his IPAD. Mike even assisted me with adding my vehicle to my insurance, gave me a tour of the customer area of the dealerhip and introduced me to service personnel. The Finance Manager, Jonathan Hutchens, was also a no-rush and no-pressure type person who took time to provide full explanations.At pickup, my vehicle was cleaned to perfection and even had a 1 year brake tag on the window. That was an unexpected $10 monetary savings but also a time savings by eliminating my need to locate a brake tag station. Mike emailed me a couple days after the sale to see if I had any problems or needed an explanation of any vehicle functions. My experience with INFINITI of Baton Rouge was fabulous in every aspect and they are well deserving of more than 5 STARS.
We will back to this dealership. After spending some time working with Eddie and Paul, we are very pleased with the top notch service from these two. Even after the sale, they have called to check on how we were doing and how things were going with the vehicle. Excellent service!!!!!!!
I have very good experiences with infinity especially my sales man mr Eddie Agnew he was so helpful he is great guy I recommend him for every one to deal with thank you so much u appreciate business with you.
Had a great buying experience with David Spikes at Infinity of Baton Rouge. He and Jonathan Hutchens were both great to work with and we are very pleased with the vehicle and the entire process. Highly recommend.
INFINITI of Baton Rouge made buying a car in such an aggressive industry as streamline as possible. Bernie Hahn is a first-class salesmen I would recommend to anyone. Thanks to the INFINITI of BatonRouge team!
My experience at Infinity of Baton Rouge was twonderful! David Sikes was very,very patient and very professional! Thanks!John & Theresa Brown
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