Customer Testimonials

Facebook logo
Facebook Apr 15, 2021

Best Luxury dealership in Baton Rouge. Just bought my third car from Bernie Hahn. Easiest purchase I’ve ever had.

Google logo
Google Apr 7, 2021

Kimberly Guidry made my car buying experience a pleasure! The whole process was top notch and stress free. I'm thrilled with my new INFINITI!

Facebook logo
Facebook Apr 7, 2021

Kimberly Guidry was a pleasure to work with. She made my car buying experience a pleasure! I’m thrilled with my new INFINITI!

Google logo
Google Apr 7, 2021

Kimberley Guidry is the best at INFINITI of BR! She makes your car buying experience so pleasurable that you just want to go back to visit her after you drive off the lot! Go see her! She is amazing! - Janna LeGrange

Facebook logo
Facebook Apr 7, 2021

Kimberley Guidry is the best at INFINITI of BR! She makes your car buying experience so pleasurable that you just want to go back to visit her after you drive off the lot! Go see her! She is amazing! - Janna LeGrange

Facebook logo
Facebook Mar 28, 2021

This company is so reputable, I felt comfortable holding my new car over the phone with Michael. He chatted with me on the phone all day and got me set up to come and pick my car up so that the pick up process would go smoothly. We experienced some hiccups getting financed, and even though we showed up close to closing, he stuck around and saw the transaction through hours later. It was phenomenal service on his behalf and I left a happy customer, knowing I now have a reliable and beautiful pre-owned Lexus that will last me for ...

Facebook logo
Facebook Mar 26, 2021

The best car buying experience of all time! INFINITI of BR is extremely fair with both their trade in value and used car pricing. David is a wonderful salesman who made buying a car a stress-free experience, along with Jonathan in Finance. I definitely will be back to buy my next vehicle!

Google logo
Google Mar 24, 2021

Customer service is awesome at infinity of Baton Rouge. Everyone is so nice, caring, and, energetic. I look forward to getting my car serviced.

Facebook logo
Facebook Mar 22, 2021

A huge thank you to Kimberly G. and the INFINITI staff for making my purchase a breeze 😊

Facebook logo
Facebook Mar 22, 2021

We always have experienced a friendly and knowledgeable staff from our Service Consultant Shelly Graves and Our Salesman David Spires

Facebook logo
Facebook Mar 12, 2021

Everyone cares about my needs no matter how large or small The service department is outstanding. If I need a loaner car they have it ready for me. If the time is short I can wait in the most attractive and well appointed waiting area...a great place to read or write or just catch your breath with a fresh cup of coffee(Community of course). Hope to have many more years of driving an Infinity.

Facebook logo
Facebook Mar 11, 2021

My husband and I had a great experience with Brian Hopkins when purchasing our Nissan Rogue! Thanks again for being so helpful!

DealerRater logo
DealerRater Mar 9, 2021

I cannot say enough about this dealership! They didn’t pressure me but helped me to be exactly where I needed to drive away in this QX80. After speaking on the phone, I was so impressed with the knowledge of the salesperson that I drove 3 hours to deal with him on my new vehicle.

Read at DealerRater

Facebook logo
Facebook Mar 7, 2021

I had a great experience purchasing my new QX 60!! My sales consultant Bernie Hahn was both personal and professional. He demonstrated a wealth of knowledge regarding the features of the different Infinity models. The business manager Jonathan Hutchens completed our buying process. Thanks to Bernie and Jonathan for a great experience!!

Facebook logo
Facebook Mar 5, 2021

I have owned several models of INFINITI cars and would always go to the dealership in Metairie and all ways had mediocre service. After recent purchase of 2020 QX60 I decided I would no longer deal with that dealership and would take the drive roughly an 1 hour to have my vehicle serviced . The experience was awesome from start to finish and love how I was able to track my status and being greeted by Ms. Tiffany. She was awesome took care of all my needs and showed me how to place an order for some items I wanted for my suv . ...

Facebook logo
Facebook Mar 5, 2021

Matt was a huge help in making my dreams of owning a QX80 come true! Thanks for all your help and making it all go so smoothly!

Facebook logo
Facebook Feb 28, 2021

Thank you Kimberly Guidry for all of your help getting me into the perfect car!! Love it and the incredible service at INFINITI of BR!

Facebook logo
Facebook Feb 27, 2021

To the point dealership, great communication, knew what I wanted and excellent follow through.

Facebook logo
Facebook Feb 27, 2021

A HUGE Thanks and Appreciation to Bernie for making my dream come true! It was a pleasure being greeted on the lot as I walked up and he provided the perfect vehicle for me! Outstanding customer service! Thank you Bernie for a great shopping experience!

Facebook logo
Facebook Feb 20, 2021

Great experience, great service!! Highly recommended giving them your business!!

Facebook logo
Facebook Feb 19, 2021

We highly recommend Kimberly Guidry at INFINITI of Baton Rouge. She helped easily find the QX80 that was perfect for us. She was also super helpful in helping us set the car up and understand all of the amazing features!!!

Facebook logo
Facebook Feb 9, 2021

Ms Kimberly Guidry is an excellent Sales Person at Infinity of Baton Rouge. Got my New QX60 Luxe. In Love

Facebook logo
Facebook Feb 6, 2021

Mrs. Kimberly Guidry took care of me in such a professional manner. I came in, told her what I wanted. She found the exact match of my request. The buying process was stress free. If you’re ever in need of an INFINITI, come see Kim Guidry at INFINITI BR!

Facebook logo
Facebook Feb 3, 2021

Kimberly M. Guidry was the Best!!! Absolutely Friendly And Very Thorough with every piece of information that was needed!! Made Me feel so comfortable in purchasing!!!! Customer Service Was Everything!!!!

Facebook logo
Facebook Jan 30, 2021

Shelly Graves is the absolute BEST customer service representative. She’s knowledgeable, efficient and takes great care of her customers.

Facebook logo
Facebook Jan 27, 2021

Customer service is fantastic

Facebook logo
Facebook Jan 26, 2021

Professional, friendly service! David & Jonathan were great!

Facebook logo
Facebook Jan 25, 2021

Very good dealership. Friendly staff, salesman and all.

Facebook logo
Facebook Jan 9, 2021

Bernie Hahn made the hassle of buying a new car an enjoyable experience. He was very knowledgeable and professional. Thanks again Bernie!

Facebook logo
Facebook Dec 31, 2020

AWESOME EXPERIENCE!!!! James Graves and Jeff Jones did an awesome job assisting me!!!!

Google logo
Google Dec 30, 2020

Facebook logo
Facebook Dec 27, 2020

My 2018 INFINITI Q50 3.0T was repaired satisfactorily under warranty.

Facebook logo
Facebook Dec 27, 2020

I would like to thank Kim Guidry for helping me make this Christmas one to remember for my wife. Kim, you made the buying experience easy and stress free. Thank you so much!

Facebook logo
Facebook Dec 21, 2020

Kim guidry.. I bought a INFINITI. my experience was excellent. Kim was great. my experience was the best I ever had.

Google logo
Google Dec 21, 2020

Kimberly was so professional to meet our vehicles needs. Having a construction business I have bought over a 100 vehicles. This experience was by far the best.

Facebook logo
Facebook Dec 14, 2020

Beautiful & clean showroom. Very professional no pressure sales team. Wonderful experience overall 10/10!!! I highly recommend visiting INFINITI of Baton Rouge for your next luxury vehicle purchase!!

Facebook logo
Facebook Dec 11, 2020

Great selection with a no hassle process. David was very knowledgeable of the brand and easy to work with. Would recommend them and buy from them again.

Facebook logo
Facebook Dec 3, 2020

Jeff Jones was a very attentive salesman who conducted a user-friendly, virtual application process. The dealership was very clean and everyone was extremely courteous while social distancing!

Facebook logo
Facebook Nov 30, 2020

EVERYTHING!! Overall awesome definitely MATT AND PAUL!

Google logo
Google Nov 21, 2020

I recently purchased a vehicle at INFINITI BR and had a wonderful experience. Kim Guidry was my sales associate and did an amazing job. She went above and beyond to ensure all my needs were met and she exceeded my expectations. She made sure the entire process was easy and stress fee. Thanks again Kim!

Facebook logo
Facebook Nov 3, 2020

Always service with a smile. Excellent place to service your vehicle.

DealerRater logo
DealerRater Oct 20, 2020

This is my third infinity. I had my last infinity, q45, for 16years. Loved that car.. hope my new one lasts that long. All employees I have dealt with are excellent.

Read at DealerRater

Google logo
Google Oct 20, 2020

We had an excellent experience in buying our new QX80. I would highly recommend Kimberly Guidry! And Brett Kemp ! Wonderful people. Easy to work with. ❤️

DealerRater logo
DealerRater Oct 12, 2020

It was service as usual.. for some reason the personable experience is getting worse and worse. The service to the car was great as usual.

Read at DealerRater

Facebook logo
Facebook Sep 29, 2020

INFINITI of Baton Rouge always delivers Top Notch 5-Star Service!!! INFINITI of Baton Rouge NEVER disappoints!! Ask for Tina Lanoux in the Service Department...she's THE BEST!!!

Google logo
Google Sep 25, 2020

Facebook logo
Facebook Sep 19, 2020

Mr. Jerry Amoroso did a wonderful job in assisting me on my new vehicle. He is #1 great customer service. Thank you again!!👍🏽

Google logo
Google Sep 19, 2020

Unmatched customer service!

Facebook logo
Facebook Sep 17, 2020

Sales and quality of vehicle.

Google logo
Google Sep 16, 2020

I had the pleasure of working with Kimberly as my Sales Representative. She matched me with a beautiful Q50 Sport! Kimberly took the time to understand my situation and figure out exactly what I wanted in a car. I also had the opportunity to meet Andrew and John Fabre. They went above and beyond to help me find my dream car. I appreciate everything they did and would highly recommend INFINITI of Baton Rouge.

Facebook logo
Facebook Sep 11, 2020

It has been a pleasure working with Bernie and Johnathan. This is my second infinite and the experience was wonderful. Great service and great men. Thank you very much. Brenda R. Turnbull

Facebook logo
Facebook Sep 8, 2020

Have been satisfied with their sales and service.

Facebook logo
Facebook Sep 2, 2020

Love love love INFINITI of Baton Rouge!!! I’ve driven a Qx56 for 5 years. I’ve always had it serviced at INFINITI! Let me just say the service department is absolutely amazing. April and Tim have always made sure I was taken care of. Never have I had a bad experience!! I told myself I would NEVER drive anything else. Well last week it was time for a new one after 144,000 miles! 😳 Eddie was such a blessing! He was so helpful and not like any sales person I’ve had. Just so nice and down to earth. They didn’t ...

DealerRater logo
DealerRater Aug 30, 2020

The Service Department is the best. I wouldn’t take my vehicle anywhere else. The quality of the work and ease of working with the Service staff are outstanding!

Read at DealerRater

Facebook logo
Facebook Aug 26, 2020

We travelled 2 hours to get our QX80. My husband did all of the negotiating over the internet and on the phone. Jordan and Kim were great to work with. I highly recommend them!

Google logo
Google Aug 15, 2020

Facebook logo
Facebook Aug 4, 2020

Kim and everyone at INFINITI of BR were super helpful and went above and beyond to accommodate us on our purchase. We drove from out of town to purchase and would absolutely recommend making the trip for anyone searching for the perfect INFINITI whether traveling from near or far!

Google logo
Google Aug 4, 2020

Facebook logo
Facebook Jul 23, 2020

My first experience with INFINITI and what a great one it was. From the Sales Team, Finance and Management it made car buying a pleasant transaction.

Google logo
Google Jul 18, 2020

My husband recently purchased a preowned vehicle from your dealership. The sales person was extremely pleasant as was the finance person. After the purchase and after the 3 day return policy something changed not with the sales rep or finance agent, it was the manger. I will not publish on this forum what I witnessed and how I perceived things turned. My four star rating is strictly for the sales rep, and finance agent. I would like to speak with you, the owner privately. So, let me know how that can be arranged.

Facebook logo
Facebook Jul 16, 2020

I purchased a vehicle from INFINITI of BR last night and had an unbeatable experience from start to finish! The INFINITI I was searching for was not in stock but they were absolutely relentless in finding what I wanted while respecting my price range. They found me exactly what I wanted and ensured the vehicle was in pristine condition before it was even shown to me. I was communicated with the entire time the search was ongoing. Mr. John is absolutely awesome and Matt Shoptaugh was a pleasure to work with! I can’t say enough great things about this ...

Facebook logo
Facebook Jul 12, 2020

Awesome Service!!! They really pay attention to detail.

Facebook logo
Facebook Jul 12, 2020

Great experience! Jerry Amoroso is a great, no-hassle, likable salesman.

Facebook logo
Facebook Jul 9, 2020

David Spikes was great!! He answered all of my pestering texts about cars until we found the right one for me!!

Facebook logo
Facebook Jul 6, 2020

Mr. Jeff Jones was AWESOME!! He was very helpful throughout the entire process from fairly evaluating my trade-in to leaving with my new-to-me QX50!! Would definitely recommend him to anyone I know looking for a new car.

Facebook logo
Facebook Jul 6, 2020

Great Dealership. I have bought a few cars from Infinit of Baton Rouge. James is a stand up guy and a great salesman!

Google logo
Google Jun 26, 2020

Had service visit with Shelley. Service is always above and beyond and this was no different. Wouldn’t shop anywhere else. Thanks Shelley!!

Google logo
Google Jun 25, 2020

5 STAR Treatment everytime I arrive from start to finish!!! Pleasant, Courteous, Knowledgeable Staff...Clean showroom/waiting area with a variety of tasty refreshments on hand while waiting...Ease of transfer via shuttle or loaner if needed...Tina, Cecil, Mike, & Tony take very good care of me! Very Pleased to have my vehicle serviced at INFINITI of Baton Rouge!

Facebook logo
Facebook Jun 21, 2020

Great experience from beginning to end. Never felt pressured and always felt informed of my best options

Google logo
Google Jun 21, 2020

Great experience from beginning to end. Never felt pressured and always felt informed of my best options.

Google logo
Google Jun 18, 2020

Great Service and Great People!! I worked with James Graves and Kimberly Guidry on my CPO purchase. These two did a phenomenal job and I would highly recommend this dealership.

Facebook logo
Facebook Jun 17, 2020

Great experience with this dealership and with Bernie Hahn. I've interacted with them for almost ten years and their customer service is terrific. I recommend INFINITI of BR and Bernie to anyone who is interested in purchasing or leasing.

Google logo
Google Jun 7, 2020

Facebook logo
Facebook May 15, 2020

Great experience with this dealership and Eddie Egnew. Very patient and quick with everything that was needed for me to make my purchase!

Google logo
Google May 2, 2020

I just recently leased my 3rd INFINITI from the Baton Rouge dealership and received excellent service as usual from Bernie Hahn. He is attentive, professional and knowledgeable. He began contacting me about a month ago to discuss my needs as I neared the end of my current lease that didn’t end until August 2020. When I decided I was ready to get out of my lease a little early, he accepted the challenge and worked out the perfect deal to get me into something new. There is no question that customer service is a priority at INFINITI of Baton Rouge ...

DealerRater logo
DealerRater May 1, 2020

After buying my car at Infinity of Baton Rouge, I have enjoyed my experience completely. Not only has the car performed well, but the service has also been perfect.

Read at DealerRater

Google logo
Google Apr 28, 2020

Thank you Eddie, for being very helpful and understanding. But more importantly patient!! Customer service was awesome! Today was a wonderful experience.

DealerRater logo
DealerRater Apr 25, 2020

Professional and courteous staff with top quality service technicians that you can trust. I strongly recommend INFINITI of Baton Rouge.to all. Happy I reside in a city with an exceptional INFINITI dealership that lets you know how much you are valued as a customer.

Read at DealerRater

Google logo
Google Apr 25, 2020

Google logo
Google Apr 18, 2020

I went to INFINITI of Baton Rouge purchased a vehicle the same day I went my salesman was Eddie he did a great job very friendly and will have you laughing the whole time great customer service and the buying process was fast. Mr.Paul was excellent very knowledgeable about the paperwork and his cars. If you are in the market for a used vehicle ask for Eddie great salesperson he go by what you like not what he want you to get 😂

Google logo
Google Mar 20, 2020

Eddie was very helpful. He and the finance guys did what it took to make me happy and ultimately make the sale. I came from Hammond and will come again in the future if I need to purchase another vehicle. I appreciate their patience and staying after hours in order to serve me.

Google logo
Google Mar 15, 2020

Just purchased a vehicle from Acura/INFINITI. Our salesperson Eddie Egnew was very professional, knowledgeable and easy to work with. We could not be happier with the vehicle or the purchase process. Everyone at the dealership treated us with great customer service. Will recommend to family and friends.

Google logo
Google Mar 13, 2020

I arrived at the service department at closing time. Tim had my car brought out and let me check out even though the register was closed. As if this wasn’t enough, he noticed a plastic piece sticking out from under my car and secured it with a special clip. My door was making a squeaking noise when he opened it so he brought out a tool to secure a bolt which to stoped the noise. Meanwhile, the young lady checking me out noticed that the battery in my key was running low so she replaced it. The service at ...

Google logo
Google Mar 8, 2020

Loved the customer service Eddie was such a great help! Definitely recommend you go see him

Google logo
Google Mar 7, 2020

Mr. Eddie did a wonderful job with helping me get into my DREAM car. He was extremely patient, friendly and very helpful. I would definitely recommend him to everyone I encounter that’s shopping for a new ride!

Facebook logo
Facebook Mar 1, 2020

Just picked up my third INFINITI. David and INFINITI of BR are the greatest. No hassles, tell him what I would like, presents it and everything taken care of. In and out within couple hours or have just worked over the phone and had car delivered. Their service department is super great too! I plan to continue coming back...

Google logo
Google Feb 28, 2020

I bought a certified INFINITI q50 today from Eddie and I was very impressed with his professionalism. He was very attentive and answered all my questions. Jessica was also a great help setting up my appointment and following up with me. I love my new car and and glad I chose this dealership. Thanks again eddie for a great shopping experience with no hassles.

Facebook logo
Facebook Feb 27, 2020

From the service department to the sales department, there's something a little extra special about INFINITI of Baton Rouge that keeps me coming back as a repeat customer. My service is always convenient and efficient, and my buying experiences have not been pushy. They have worked with me in all departments to make decisions that are best for my family and me. I've shopped and driven other luxury brands, but the family feel and top notch service are what keep me coming back. Thanks to all at INFINITI of Baton Rouge!

Google logo
Google Feb 20, 2020

I love Eddie with Acura/INFINITI used cars. He was very helpful from beginning to end. I told him two vehicles I was interested in and he kept me informed with each one on specific things I was looking for. I decided on the Q60 3.0T and he went over everything with me. I had got in a wreck that totaled my car so I was dealing with insurance and trying to buy a car all at the same time. Eddie and Andrew (used car manager) made the process amazing and smooth. Even had my car ready to take home ...

Facebook logo
Facebook Feb 1, 2020

Just purchased my third vehicle at INFINITI of Baton Rouge, and they are the best from from the time we walked on the lot, until we left with 2020 QX60. We have been lucky to work with Jordan on two of our purchases. He is well educated on the vehicles and super work with. Financial manager made all the paperwork quick and easy to complete. I have used the INFINITI service department on my cars and could not have had very pleasing results. All in all, I would definitely recommend INFINITI of Baton Rouge and Jordan Lavin. I give them a 10 ...

Google logo
Google Jan 31, 2020

My experience at INFINITI of Baton Rouge was great! Salesman Eddie Egnew made the process real smooth.

Facebook logo
Facebook Jan 30, 2020

I had considered looking at other brands of luxury cars, but once again, Mr. Mike in the service department makes sure I’ll buy another INFINITI! He takes such good care of his clients!!!! I’ll be purchasing another INFINITI soon!!! The service department at INFINITI of BR is absolutely the BEST!!!! Mr. Mike is a gem!!!

Facebook logo
Facebook Jan 24, 2020

The people and sales representatives are the friendliest I have ever dealt with and the service is exceptional. We love INFINITI of Baton Rouge and come from the New Orleans area and pass up dealerships in our area to go to Baton Rouge because we get the best people and deals.

Google logo
Google Jan 7, 2020

Eddie is an amazing salesman!

Google logo
Google Jan 5, 2020

Jerry Amoroso was just wonderful to deal with. Everyone at INFINITI of Baton Rouge was friendly and professional. Thank you for treating us with such great customer service

Google logo
Google Dec 11, 2019

Shelly Graves was our service adviser. I can't say enough good things about her. When I brought my vehicle in, a 2017 QX60 that I purchased a week before from a Nissan dealership in Monroe, La., for service, I was disappointed and defeated. I had such a bad feeling regarding my INFINITI purchase. My fear was that this issue had been present and now dumped on me. That feeling dissipated quickly when I realized Shelly and her team had my absolute best interest at hand and wouldn't stop until the issue was resolved. She took the lead in a ...

Facebook logo
Facebook Dec 11, 2019

Very pleased with my recent purchase of a 2020 QX60. Bernie Hahn was very pleasant and professional and made the dreaded car buying experience a very smooth process. I would highly recommend Bernie and INFINITI of Baton Rouge.

Facebook logo
Facebook Dec 2, 2019

Second purchase from David! Highly recommend!

Google logo
Google Nov 22, 2019

Great Knowledgeable Service Department

Google logo
Google Nov 15, 2019

If you are looking for a preowned vehicle and want to experience that search with an experienced, knowledgeable and courteous salesman look no further than Jerry Amoroso. Jerry helped my wife and I trade in our vehicles and purchase two beautiful certified INFINITI vehicles. Throughout the process Jerry was always looking out for what would make us happy. He was never pushy . He had a vehicle we were considering brought in from Lafayette. In the end he got us exactly the vehicles we wanted at the price we wanted. As an added bonus Jerry is a wonderful conversationalist and an ...


Leave Us A Review