Customer Testimonials
Fast and friendly service!!!!
Very courteous and professional service. Communication was a top priority. My agent was very personable and kept me updated.
I had the best car buying experience at INFINITI of Baton Rouge! Thanks to my salesman Deremy who made my experience top tier! If you are looking to purchase a car please go see him! You won’t regret it! Loving my 2021 INFINITI Q60!
Good, friendly, efficient service. Will continue to use. Answered all questions. Clean, quiet waiting area.
My wife and I wanted to get a new INFINITI and talked with Chad LaBlanc. Surprised he wasn't like most car salesmen . No pushy talk and gave us a great deal. I would recommend him and INFINITI of Baton Rouge to anyone that is thinking of buying an INFINITI . He went through all the features on the car since it was so high tech also. Car was delivered clean and on time.
Great communication & knowledge of vehicle.made sure we had all questions answered. Very polite & welcoming. Would definitely recommend dealership.
Klay Menard of INFINITI sales consultant was extremely helpful in my purchase of my vehicle. Thank you so very much. With your assistance the experience was very good in purchasing my SUV. Thank you! Rhonda Robertson
This dealership went above and beyond to make my first luxury purchase a great one!
Klay Menard sales consultant was absolutely wonderful to work with in purchasing my vehicle today. I appreciate his professionalism and going to great measures to seal the deal. Thank you Klay Menard! Rhonda Robertson
Klay Menard did great. Honesty goes a long way with me and he possesses it in abundance. Thank you from the sales to finance!!!!
Great, friendly, informative service. Sent emails on status of the service being done on my vehicle. Would recommend them to anyone interested in a great car!
Great dealership. Professional staff all the way around. No baloney. Very attentive and helpful.
Kim gave me a 10 star experience!! She made my process easy & delightful! Kim made sure that I understood all of the features that QX60 has! I’m definitely recommended her to all of my family & friends!!! Thanks again Kim for your expertise & outstanding customer service!!!
Bernie Hahn provided exceptional service. The process was quick and informative. If you are looking to make a purchase, this is your place.
The service department is so professional. I came in for a stuck hood and George was so knowledgeable and kind. I appreciate everyone for there dedication and hard work.
Quick friendly service. No problems so far. Would recommend them to anyone in the market.
Ms Sabrina Pentney gave me the best customer service! She was polite and willing to go the extra mile to help me get the car I wanted. Made sure I was informed with everything and always kept a smile on her face and used her Spanish to try and communicate with my husband and father in law while she heard me translate. You are awesome Ms Sabrina! Thank you! God bless you!
Go see Chad!!! Positive, trustworthy energy! He helped me get a new QX55 and I’m in love. Chad walked me through every step of the process. I felt like I was in great hands the entire time. 10 out of 10 would recommend!!!
Excellent service and care! Everyone was so nice, helpful, and not at all pushy! Luke need a great job of finding a vehicle for me that was in my price range and fit my needs. Both Luke and Mike made the car buying experience not so stressful! Blake in the finance department was also very attentive to my financial restrictions. Will definitely recommend!!
If your looking for an exceptional customer service experience…INFINITI of Baton Rouge is where you need to go! Klay and Sean are First Class and made sure this Chic drove home with her dream ride! Happy Valentine’s Day to me!❤️ And Klay his new name is Valentino!
Super happy with the service we received from Bernie Hahn and INFINITI of BR. Bernie was very kind and great with keeping us up to date and informed. In fact, everyone at the dealership was very friendly and helpful!
I usually hate dealing with car dealerships, especially the sales people, but INFINITI of Baton Rouge along with my salesman Klay, have changed my mind. Every call & text was answered. The service was outstanding, even in the service department. Most importantly, I love my car!
I have owned 4 INFINITI vehicles. All purchased from Baton Rouge Dealership. In 18 years, I have had nothing but the best service ever!! I have been treated with the utmost respect and my problems were always addressed immediately!!! Great Service and Great People to work with.
Go see Kimberly! She was a pleasure to do business with.
Best service department in which I deal with. Great people all around. Tim and Sarah are outstanding and will keep me coming back for service.
Sabrina was my sales consultant and her customer service skills were exceptional . Thank you Sabrina and Mr Paul for helping me get exactly what I wanted today … HIGHLY RECOMMEND..
Fabulous and will tell family and friends to go there. They make sure all your needs and wants are met.
What a day!!! Klay with a K was a dream to work with. We called knowing what vehicle we wanted to look at and he had it pulled up and ready when we got there. He was super personable all the way down to making conversation with our 8 year old son. Klay was super knowledgeable and showed us all the bells and whistles of the vehicle. We never once felt that gross pressure that you can sometimes get from a used car salesman. Not only did we get a great price, but Klay went above and beyond making the details ...
My experience with Kimberly M. Guidry, my personal Sales Consultant was Top Notch. She was professional, diligent, patient, and made me feel special. I'm a INFINITI owner for infinity and beyond. ~Dr. Dell Mars
Prompt, friendly service. There’s great communication with customers. Nice to have pictures sent of damage.
I was very satisfied Tina was always willing to speak with me concerning my repair. I was pleased that I was able to have a loaner QX 80 vehicle for 15 days - I am disabled and INFINITI made sure I had the same type vehicle that meant a lot to me.
Good recommendation are only given to Good works, I appreciate the effort of Mrs Kimberly Louis for helping me work from home mostly in this period. I am making an amazing profits, after investing $1,200 in forex trading and now making $15,840 on a weekly basis, All thanks to her, i lost my job, It wouldn’t have been easy during this period for me and my family but her help with trading made us live even more financially better than before. for trading help you can contact her via Email: [email protected] WhatsApp: + 1(802) 391‑9806
Focused and driven to appeal to the consumer for a great buying experience. Definitely will be coming back in the future!
5 star experience with Klay and Jonathan!!! Definitely recommend using them!!
I had a enjoy the time had at the dealer very friendly and kind and helpful every welled respected just helpful in always
Always welcome you with a smile, immediately take care of me. My car is always cleaner when I leave. This visit was due to A/C stopped working, it was late afternoon I was given a loaner vehicle. While my car was there I had new tires put on. Wonderful service, quality of the service department is friendly & Consistent. Snacks, water, coke’s are always fresh and available.
Tina has always been there for me could not ask for a better person and service Always on top of her game
My husband just purchased the QX80 for us and could have not been any happier with our service we got from Chad Leblanc. Especially liked his personality and how he made us not feel pressured to purchase anything. Found out he just started recently with INFINITI through conversation and would have not ever known. He was very acknowledgeable about the vehicle we wanted and made the transition go smoothly. Would highly recommend him to anyone I know looking for an INFINITI. Definitely an asset to this dealership!!
Great place to do business! Professional salespeople that aren’t pushy. Great service department too.
Ordered a QX60 in November 2021. I received it last month. My sales rep Kimberly Guidry was amazing throughout the entire process. She stayed in touch with me throughout the 10 months from order to delivery. Would highly recommend you see Kimberly if purchasing an INFINITI.
I could not be happier with INFINITI of Baton Rouge, my new QX 50, or my salesman, Bernie Hahn! This was one of the best car buying experiences I’ve ever had! I would highly recommend Bernie to my family and friends!
Just purchased a 2023 QX60 for my wife and I highly recommend Infinity of Baton Rouge.
I had a great experience with Bernie Hahn at INFINITI of Baton Rouge! I absolutely love my new QX 50! I love that the process didn’t take up my whole day! I will certainly recommend him to family and friends! Thank you Bernie for your help in getting me the car I wanted!
I was so lucky meeting Financial Analyst-Benjah Raphael he is so reliable, trustworthy and very honest. Today I have realize how interesting it is to be stable financially with the help of Ben who is always there for the traders and I want to thank you for your help and love you showed me. WHATSAPP NUMBER :+12482068264 Email: [email protected]
My experience with INFINITI of Baton Rouge was excellent from start to finish. I showed up first thing in the morning without an appointment before the dealership opened to look at the new QX60 and in hopes of getting to test drive. David Spikes, our sales rep, seen us eyeing the car outside and greeted us with open arms. He unlocked the vehicle, let us look around, we went for a test drive, and he answered any questions that we had. Later that day, I decided to put a deposit down on the 2022 QX60. David always updated me throughout the ...
Always a great experience with friendly and professional service. Vehicle has been ready sooner than expected more than not.
My experience with INFINITI of Baton Rouge was excellent from start to finish. I showed up first thing in the morning without an appointment before the dealership opened to look at the new QX60 and in hopes of getting to test drive. David Spikes, our sales rep, seen us eyeing the car outside and greeted us with open arms. He unlocked the vehicle, let us look around, we went for a test drive, and he answered any questions that we had. Later that day, I decided to put a deposit down on the 2022 QX60. David always updated me throughout the ...
Mrs Anita Crypto Fx She's wonderful! She helped me get my first profit. She made the entire process smooth and I felt completely supported after investing the minimum of $1,000 she made over $13,500 for me in a week. I highly recommend her to anyone who’s planning on joining the crypto currency market. Contact her Email: [email protected] WhatsApp: +12133736954
I went to look at a car I had seen when I browsed the inventory. Never having purchased something so big on my own, I was very nervous. I met Klay and he was very kind. He wasn’t pushy, and quickly made me feel comfortable. He was very helpful. I am very glad I went and feel it was divine timing! I am very happy with my car and the service I have received.
I recently bought my new INFINITI here and trust me when i tell you, everyone I was introduced too in all departments was so very nice and helpful. My Saleslady was "AWESOME". She was very personable, honest and helpful. From the test drive, to showing me around the dealership and introducing the Team of people there.
This dealership is great, very friendly decent people. We actually walked out of the place laughing and smiling, that has never happened before. GREAT PRICES, GREAT SERVICE
As always, great auto service and excellent customer service! They really know how to treat their customers.
Great service dept. Always efficient, friendly, timely and knowledgeable! Tim and staff are the best!
The whole experience was pleasant with no problem encountered. Waiting room area was very pleasant.
I had a very pleasant sales experience. Kimberly Guidry is an awesome salesperson. She was very patient and months later, still making sure everything is going well with my vehicle. I love my QX50.
Thanks to Infinity of Baton Rouge for everything. Sean Johnson and Mike Kyle are awesome to work with. Thanks for everything.
I was very please with the services I received at the dealership. Would recommend it to anyone.
Very Smooth Process & Business with the purchase of our INFINITI! We appreciate our Salesman Reggie Sheppard with the great assistance. Highly Recommended. Thanks!
Tina, my service advisor remembered me and took care of me promptly and professionally.
We enjoyed shopping for a vehicle without any pressure. We are very please with the purchase of our new QX60.
Klay Menard and Mr. Paul were very professional. They were very knowledgeable to all the questions we asked. We love the wonderful experience and appreciate all the care. Mr. & Mrs. Muse
I came in on a Saturday morning and was greeted very fast and taken care of very well, very satisfied
Great service! Klay was an amazing person, great guy really good at his job. Everything was clean it was an amazing experience
I don't mind getting oil change here, we got all the conveniences!! People are very nice too!!
Dealership always gives excellent service on anything we have done there. Very friendly and helpful crew.
very nice salesperson, helped with every step! Love my new QX50!!🥰
It was the best service I had in a very long time my sales person mr.clay Menard was very helpful he explained everything hos
I had an absolutely amazing experience today with my dealer Klay! Thanks for helping me to find the perfect vehicle for me and my family.
Klay Menard with INFINITI Baton Rouge and his team were excellent! Their commitment to service, communication, and my family were a bar above the rest! Definitely recommend, and highly valued!
I had a great buying experience here. I highly recommend that you ask for Reggie Sheppard to help you find a vehicle. He was kind, informative, and responsive to all of my questions throughout the process of purchasing my vehicle.
Geaux check them out new or used good deals
Don't waste your time going anywhere else! Stop here first and save yourself a lot of time and headache. Mike Kelly and Klay Menard made purchasing our car pleasant, quick, and simple. They were professional, honest and upfront about everything. Thank you both.
I had a great experience with everyone encountered at the dealership! Kimberly Guidry was my sales person and she was beyond amazing!! 5 star for sure
Vance Moore helped us find the perfect Certified pre owned INFINITI best suited to our need. The process was low pressure and I have to say the best vehicle buying experience ever! I can’t recommend this dealership and sales team enough!
Love the customer service staff & Tina Lanoux!!! AWESOME SERVICE!!!
Convenient, professional, personable, and excellent customer service. Shelly provided an exceptional experience. Happy to refer BR Infinity to family & friends.
You get 5 stars bc of Sarah C. I’m really upset that I wasted my time for this Apple Play to only last 3 days
INFINITI service is the best!
Service center was a smooth experience
Great customer service! I had a trip planned out of town and Tina was able to fit me in on Saturday.
Great customer service from Tina
Thank you, David Spikes for finally getting me in to my new QX60! I LOVE my new car! David was wonderful to work with! His knowledge of the vehicle was amazing! Thank you for taking your time to show me all of the key features! You were extremely helpful and made my experience seamless and exciting! I would highly recommend Infinity of Baton Rouge and David Spikes to all of my friends and family! Thank you!
Thank you to Kimberly guidry and everyone else that assisted us I. Getting our dream car! Great customer service and overall car buying experience! Kim was very knowledgeable and patient with us during the whole process! We are in love with your new 2022 infinit QX 60!! I would definitely recommend family and friends car shopping to consider INFINITI of Baton Rouge and see Kim In sales!
I absolutely love this place. I got my car services there and the service writer was super nice and even helped me with a few specials I was unaware of. Very nice place and very professional people.
From the first contact with Vance he worked with me to find the vehicle that suited me. It was an easy process and everything was throughly explained to me. The other employees I spoke too were very nice and helpful also. I would definitely choose them again for my purchase of an automobile.
(Translated by Google) Excellent (Original) Excelente
I I hate having to go in for vehicle repair anywhere, but INFINITI of Baton Rouge makes the visit a lot more tolerable! The facility is welcoming, and accommodating.
Awesome experience and superb customer service!!! I recently purchased an INFINITI Q50 Red Sport 400 and I love it! Mike Kyle was my salesman (Please ask for him)! Mike answered all of my concerns! He was very patient and knowledgeable. When I left the dealership I was confident that I had received a GREAT DEAL on my new purchase!!
I will likely be an INFINITI buyer for life. Largely because of their service department. Tim Landry and Shelly always take care of me and make Me feel special.
David provided excellent customer service while I was purchasing my car. He kept in touch with me without coming across too pushy. He gave me room to think over my decision, but honestly educated me on the vehicles I were interested in during the process. I am truly looking forward to the quality experiences during the life of maintaining my INFINITI. Thanks David!
Nicest people
Very clean environment. The service representative was very personable and help to my needs during my visit
Great vehicle…great service department team.