Customer Testimonials

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DealerRater Nov 16, 2022

Always welcome you with a smile, immediately take care of me. My car is always cleaner when I leave. This visit was due to A/C stopped working, it was late afternoon I was given a loaner vehicle. While my car was there I had new tires put on. Wonderful service, quality of the service department is friendly & Consistent. Snacks, water, coke’s are always fresh and available.

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DealerRater Nov 9, 2022

Tina has always been there for me could not ask for a better person and service Always on top of her game

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Facebook Oct 28, 2022

My husband just purchased the QX80 for us and could have not been any happier with our service we got from Chad Leblanc. Especially liked his personality and how he made us not feel pressured to purchase anything. Found out he just started recently with INFINITI through conversation and would have not ever known. He was very acknowledgeable about the vehicle we wanted and made the transition go smoothly. Would highly recommend him to anyone I know looking for an INFINITI. Definitely an asset to this dealership!!

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Google Oct 28, 2022

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DealerRater Oct 14, 2022

Great place to do business! Professional salespeople that aren’t pushy. Great service department too.

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Facebook Oct 14, 2022

Ordered a QX60 in November 2021. I received it last month. My sales rep Kimberly Guidry was amazing throughout the entire process. She stayed in touch with me throughout the 10 months from order to delivery. Would highly recommend you see Kimberly if purchasing an INFINITI.

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Google Oct 3, 2022

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DealerRater Sep 27, 2022

I could not be happier with INFINITI of Baton Rouge, my new QX 50, or my salesman, Bernie Hahn! This was one of the best car buying experiences I’ve ever had! I would highly recommend Bernie to my family and friends!

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Facebook Sep 23, 2022

Just purchased a 2023 QX60 for my wife and I highly recommend Infinity of Baton Rouge.

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Cars Sep 22, 2022

I had a great experience with Bernie Hahn at INFINITI of Baton Rouge! I absolutely love my new QX 50! I love that the process didn’t take up my whole day! I will certainly recommend him to family and friends! Thank you Bernie for your help in getting me the car I wanted!

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Facebook Sep 21, 2022

I was so lucky meeting Financial Analyst-Benjah Raphael he is so reliable, trustworthy and very honest. Today I have realize how interesting it is to be stable financially with the help of Ben who is always there for the traders and I want to thank you for your help and love you showed me. WHATSAPP NUMBER :+12482068264 Email: [email protected]

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Facebook Sep 18, 2022

My experience with INFINITI of Baton Rouge was excellent from start to finish. I showed up first thing in the morning without an appointment before the dealership opened to look at the new QX60 and in hopes of getting to test drive. David Spikes, our sales rep, seen us eyeing the car outside and greeted us with open arms. He unlocked the vehicle, let us look around, we went for a test drive, and he answered any questions that we had. Later that day, I decided to put a deposit down on the 2022 QX60. David always updated me throughout the ...

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DealerRater Sep 18, 2022

Always a great experience with friendly and professional service. Vehicle has been ready sooner than expected more than not.

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DealerRater Sep 18, 2022

My experience with INFINITI of Baton Rouge was excellent from start to finish. I showed up first thing in the morning without an appointment before the dealership opened to look at the new QX60 and in hopes of getting to test drive. David Spikes, our sales rep, seen us eyeing the car outside and greeted us with open arms. He unlocked the vehicle, let us look around, we went for a test drive, and he answered any questions that we had. Later that day, I decided to put a deposit down on the 2022 QX60. David always updated me throughout the ...

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Facebook Sep 10, 2022

Mrs Anita Crypto Fx She's wonderful! She helped me get my first profit. She made the entire process smooth and I felt completely supported after investing the minimum of $1,000 she made over $13,500 for me in a week. I highly recommend her to anyone who’s planning on joining the crypto currency market. Contact her Email: [email protected] WhatsApp: +12133736954

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Facebook Sep 8, 2022

I went to look at a car I had seen when I browsed the inventory. Never having purchased something so big on my own, I was very nervous. I met Klay and he was very kind. He wasn’t pushy, and quickly made me feel comfortable. He was very helpful. I am very glad I went and feel it was divine timing! I am very happy with my car and the service I have received.

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Cars Sep 7, 2022

I recently bought my new INFINITI here and trust me when i tell you, everyone I was introduced too in all departments was so very nice and helpful. My Saleslady was "AWESOME". She was very personable, honest and helpful. From the test drive, to showing me around the dealership and introducing the Team of people there.

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Facebook Sep 3, 2022

This dealership is great, very friendly decent people. We actually walked out of the place laughing and smiling, that has never happened before. GREAT PRICES, GREAT SERVICE

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DealerRater Aug 31, 2022

As always, great auto service and excellent customer service! They really know how to treat their customers.

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DealerRater Aug 15, 2022

Great service dept. Always efficient, friendly, timely and knowledgeable! Tim and staff are the best!

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DealerRater Aug 12, 2022

The whole experience was pleasant with no problem encountered. Waiting room area was very pleasant.

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Facebook Aug 9, 2022

I had a very pleasant sales experience. Kimberly Guidry is an awesome salesperson. She was very patient and months later, still making sure everything is going well with my vehicle. I love my QX50.

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Google Aug 5, 2022

Thanks to Infinity of Baton Rouge for everything. Sean Johnson and Mike Kyle are awesome to work with. Thanks for everything.

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DealerRater Jul 27, 2022

I was very please with the services I received at the dealership. Would recommend it to anyone.

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Google Jul 27, 2022

Very Smooth Process & Business with the purchase of our INFINITI! We appreciate our Salesman Reggie Sheppard with the great assistance. Highly Recommended. Thanks!

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Facebook Jul 26, 2022

Tina, my service advisor remembered me and took care of me promptly and professionally.

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Google Jul 19, 2022

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DealerRater Jul 13, 2022

We enjoyed shopping for a vehicle without any pressure. We are very please with the purchase of our new QX60.

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Google Jul 10, 2022

Klay Menard and Mr. Paul were very professional. They were very knowledgeable to all the questions we asked. We love the wonderful experience and appreciate all the care. Mr. & Mrs. Muse

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DealerRater Jul 5, 2022

I came in on a Saturday morning and was greeted very fast and taken care of very well, very satisfied

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Google Jul 3, 2022

Great service! Klay was an amazing person, great guy really good at his job. Everything was clean it was an amazing experience

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DealerRater Jun 21, 2022

I don't mind getting oil change here, we got all the conveniences!! People are very nice too!!

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DealerRater Jun 21, 2022

Dealership always gives excellent service on anything we have done there. Very friendly and helpful crew.

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Facebook Jun 9, 2022

very nice salesperson, helped with every step! Love my new QX50!!🥰

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Google May 30, 2022

It was the best service I had in a very long time my sales person mr.clay Menard was very helpful he explained everything hos

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Google May 25, 2022

I had an absolutely amazing experience today with my dealer Klay! Thanks for helping me to find the perfect vehicle for me and my family.

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Google May 22, 2022

Klay Menard with INFINITI Baton Rouge and his team were excellent! Their commitment to service, communication, and my family were a bar above the rest! Definitely recommend, and highly valued!

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Google May 15, 2022

I had a great buying experience here. I highly recommend that you ask for Reggie Sheppard to help you find a vehicle. He was kind, informative, and responsive to all of my questions throughout the process of purchasing my vehicle.

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Facebook May 14, 2022

Geaux check them out new or used good deals

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Google May 13, 2022

Don't waste your time going anywhere else! Stop here first and save yourself a lot of time and headache. Mike Kelly and Klay Menard made purchasing our car pleasant, quick, and simple. They were professional, honest and upfront about everything. Thank you both.

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Google May 12, 2022

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Facebook May 10, 2022

I had a great experience with everyone encountered at the dealership! Kimberly Guidry was my sales person and she was beyond amazing!! 5 star for sure

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Google May 8, 2022

Vance Moore helped us find the perfect Certified pre owned INFINITI best suited to our need. The process was low pressure and I have to say the best vehicle buying experience ever! I can’t recommend this dealership and sales team enough!

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Google May 7, 2022

Love the customer service staff & Tina Lanoux!!! AWESOME SERVICE!!!

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DealerRater May 5, 2022

Convenient, professional, personable, and excellent customer service. Shelly provided an exceptional experience. Happy to refer BR Infinity to family & friends.

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DealerRater Apr 24, 2022

You get 5 stars bc of Sarah C. I’m really upset that I wasted my time for this Apple Play to only last 3 days

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Facebook Apr 20, 2022

INFINITI service is the best!

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Facebook Apr 19, 2022

Service center was a smooth experience

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Facebook Apr 18, 2022

Great customer service! I had a trip planned out of town and Tina was able to fit me in on Saturday.

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Facebook Apr 16, 2022

Great customer service from Tina

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Facebook Apr 8, 2022

Thank you, David Spikes for finally getting me in to my new QX60! I LOVE my new car! David was wonderful to work with! His knowledge of the vehicle was amazing! Thank you for taking your time to show me all of the key features! You were extremely helpful and made my experience seamless and exciting! I would highly recommend Infinity of Baton Rouge and David Spikes to all of my friends and family! Thank you!

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Facebook Apr 6, 2022

Thank you to Kimberly guidry and everyone else that assisted us I. Getting our dream car! Great customer service and overall car buying experience! Kim was very knowledgeable and patient with us during the whole process! We are in love with your new 2022 infinit QX 60!! I would definitely recommend family and friends car shopping to consider INFINITI of Baton Rouge and see Kim In sales!

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Google Apr 5, 2022

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Google Mar 17, 2022

I absolutely love this place. I got my car services there and the service writer was super nice and even helped me with a few specials I was unaware of. Very nice place and very professional people.

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Facebook Mar 10, 2022

From the first contact with Vance he worked with me to find the vehicle that suited me. It was an easy process and everything was throughly explained to me. The other employees I spoke too were very nice and helpful also. I would definitely choose them again for my purchase of an automobile.

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Google Feb 26, 2022

(Translated by Google) Excellent (Original) Excelente

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Google Feb 16, 2022

I I hate having to go in for vehicle repair anywhere, but INFINITI of Baton Rouge makes the visit a lot more tolerable! The facility is welcoming, and accommodating.

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Google Feb 16, 2022

Awesome experience and superb customer service!!! I recently purchased an INFINITI Q50 Red Sport 400 and I love it! Mike Kyle was my salesman (Please ask for him)! Mike answered all of my concerns! He was very patient and knowledgeable. When I left the dealership I was confident that I had received a GREAT DEAL on my new purchase!!

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Facebook Feb 10, 2022

Sales person very helpful Dealership very clean

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Facebook Feb 5, 2022

I will likely be an INFINITI buyer for life. Largely because of their service department. Tim Landry and Shelly always take care of me and make Me feel special.

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Facebook Feb 2, 2022

David provided excellent customer service while I was purchasing my car. He kept in touch with me without coming across too pushy. He gave me room to think over my decision, but honestly educated me on the vehicles I were interested in during the process. I am truly looking forward to the quality experiences during the life of maintaining my INFINITI. Thanks David!

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Google Feb 1, 2022

Nicest people

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DealerRater Feb 1, 2022

Very clean environment. The service representative was very personable and help to my needs during my visit

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Google Jan 28, 2022

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Facebook Jan 27, 2022

Great vehicle…great service department team.

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Google Jan 23, 2022

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Google Jan 7, 2022

You want to buy a new vehicle? Go here! Ask for James. He took care of us in every way. Kept us comfortable while we waited any length of time & if things were wrong, he fixed it. Not only did they take care of us, each person I came in contact with was kind & all smiles. Would converse about things outside of all things vehicle as well. There's always a stigma around car dealers, I had some myself, but I have to say, they are all down to earth & show they are human too. I highly ...

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DealerRater Dec 21, 2021

The time I spent purchasing my QX55 was reasonable and without pressure. Kim was very friendly and patient with me. She offered me a beverage, and made sure I was comfortable the whole time.

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Google Dec 10, 2021

The Service Department is like one big family. Great job guys!

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DealerRater Dec 8, 2021

Very good experience and I would let family and friends know about my experience with INFINITI of Baton Rouge.

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DealerRater Nov 26, 2021

Awesome and professional dealership. Salesman never bother you while waiting to get vehicle servicing. Everyone is a delight.

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DealerRater Nov 25, 2021

Fantastic experience. No pressure purchase. Would recommend to anyone interested in Infinity. Bernie was phenomenal.

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Facebook Nov 17, 2021

I have been an INFINITI of Baton Rouge customer for over 5 years and their service team communication and support has been outstanding!

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Google Nov 10, 2021

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Facebook Nov 8, 2021

Always good service , clean facility, good WiFi, and coffee!

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DealerRater Nov 5, 2021

Keep up the Great Service! Time is everything to people on the go. Love you Guys!!

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Facebook Oct 24, 2021

Bernie Hahn was most helpful with the purchase of our new vehicle. After the purchase he took time to explain how to work everything in the car. Excellent customer service!!!!

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DealerRater Oct 20, 2021

I very much enjoyed my time at Infinity in Baton Rouge, I never felt pressured at any time. This is my third purchase of my QX80, If I decide to buy another Infinity in the future I will go back to Baton Rouge.

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DealerRater Oct 14, 2021

Well this is my third QX80 I purchased from Baton Rouge Infinity... I think that this speaks for itself!!!

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Facebook Sep 27, 2021

I had a repair done to my Q70 and Haylee was helpful thru the entire process! You guys are the best!!

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Facebook Sep 25, 2021

friendly staff! waiting area very clean!

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Google Sep 23, 2021

We had been there for some time to get the car fixed but what I appreciated about Infinity was that they made sure that the car was in Tip-Top running shape before we drove up out of there and it was a doll done correctly

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Facebook Aug 20, 2021

Just leased my new Infinite Q50 which I love! Bernie and Jonathan both were very professional and knowledgeable and made the process so easy. I highly recommend Infinite of Baton Rouge, Bernie and Jonathan.

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Google Aug 16, 2021

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Facebook Aug 12, 2021

Good customer service! They take good care of my car each time I go!

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Google Jul 27, 2021

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DealerRater Jul 22, 2021

Vehicle pick up and drop off could not be easier. Very comfortable waiting area. Team associates always friendly and helpful. Would not take my car anywhere else.

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Facebook Jul 22, 2021

Great customer service. Quality work.

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DealerRater Jul 20, 2021

The best place for INFINITI services, great customer service as well, very Friendly people, they do awesome work, ask for Haley in service, she great...

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DealerRater Jul 18, 2021

Best ever customer service experience thus the reason why I purchased another QX80. Great product and exceptional customer service. Keep up the fantastic work. Thanks.

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Facebook Jul 15, 2021

professional service and friendly atmosphere 😎

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Facebook Jul 14, 2021

Ms. Kimberly Guidry is the best!!! She really made my car buying experience smooth sailing! I can not thank her enough! So happy to be apart of the INFINITI of Baton Rouge family!! Thanks again Ms. Kim!!!

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Google Jul 4, 2021

My mom (Joyce) just purchased a vehicle from here. She said the service she received from Brett and Kim was amazing. Everything went smoothly.

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Google Jul 4, 2021

I was looking for a used VW Tiguan online all the way from Colorado to Florida because the used car market is garbage right now. I found a black Tiguan at INFINITI in Baton Rouge. I called asking about the car getting Thomas on the phone. He had me fill out the application online. A short time later Mr. Paul the finance guy called me to go over my options. Yes I have in the tank credit from a bad car accident a couple years ago that is in legal still. Mr. Paul worked the numbers with my down payment ...

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Google Jun 29, 2021

I’d had my eye on an INFINITI QX50 for a few months and finally decided to pull the trigger on it. I looked at another INFINITI dealership closer to home, but they didn’t have the combination of interior and exterior colors I wanted, so I decided to come to INFINITI of Baton Rouge. Not only did I receive a more than fair trade in offer for my 2020 RR Evoque, but they had the exact color combination I was looking for in the QX50 on the lot. The car buying experience was nothing short of amazing. David did an ...

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Google Jun 28, 2021

My husband and I had been looking on line for an INFINITI QX50and had even contacted a dealer out of state that we never could speak with the same salesperson. We drove to Baton Rouge and was greeted by Bernie. Bernie was very detailed about the particular vehicle we wanted. Show us details that the vehicle had that we hadn’t read about. We thanked him for all his assistance. Before we left he gave us brochures of the vehicle with his business card. After a week we decided to purchase locally and called Bernie. Told him which vehicle ...

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Facebook Jun 28, 2021

Highly recommend!! Bought my INFINITI with someone else but brought it to INFINITI for transmission issues and they repaired my timing chain and a transmission hose with no problem in a timely manner! Shelly Communicated with me very well and was so helpful. I highly recommend

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Google Jun 26, 2021

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Google Jun 22, 2021

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Google Jun 18, 2021

Called in got a hold of Kim, and she was nothing short of AMAZING throughout the whole process! Very professional, thank you Kim for all of your assistance. Top notch service, and I’d highly recommend.


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