Customer Testimonials
Mama got a new ride. I absolutely love my new QX60. The salesman, Bernie Hahn, was a pleasure to work with. There was no pressure, and financing was a breeze. I look forward to a long relationship with this dealership.
First time at INFINITI BR. Very positive experience with Chad LeBlanc and Blake Miller. No hassle and great communication.
Kim Guidry goes above and beyond for her customers. She is always friendly, easily approachable without you (the customer) feeling pressured or on the spot whenever visiting for your car needs. She is quick to respond, honest, and always helpful. Some of the best recommendations/reviews are from word of mouth referrals. I will continue to be a repeat customer of hers as well as refer others to her. Thanks Kim for being an outstanding representative for your employer, you truly shine!
INFINITI of Baton Rouge made the entire experience of having my car serviced so easy and I felt like they took care of everything I needed. I have used other dealerships for this car in the past and they were not as efficient as INFINITI of BR.
Great customer service provided each time I visited. They even washed my car!! Thanks Quinn for your outstanding service
Kimberly was a pleasure to work with. She was very thorough and made the process effortless. 2 years later, she’s still reaching out to see if there’s anything we need. Thank you Kimberly!!!
Kim was great in her responsiveness to our many questions both before and after the purchase of our INFINITI. She was extremely helpful in meeting our needs. I would highly recommend her to anyone looking for a new INFINITI.
I highly recommend when you are looking to purchase a new vehicle at INFINITI you ask for Kim Guidry she has helped me twice to find the car I wanted and her customer service skills are amazing 😍
Love my INFINITI QX60, highly recommend Kim at INFINITI of Baton Rouge
Had a wonderful experience at INFINITI of Baton Rouge. KIMBERLY was everything we could ask for in a salesman. She continues to reach out to us just to make sure all is well. I highly recommend INFINITI of Baton Rouge and KIMBERLY to all.
I bought a certified pre-owned here. Everyone we spoke to was great! Sabrina was very fair and professional. I will be returning here when it’s time to trade up
This was my second infinity. I have had a number of other vehicles and infinity’s service is far superior to others.
JaMarius was so kind and helpful and he even laughed at our jokes !! He’s the man
If you're in the market for a new car, I highly recommend JJ at INFINITI of Baton Rouge! He was incredibly knowledgeable about both INFINITI and Acura vehicles, which made my decision-making process so much easier. JJ is a great salesperson—he was patient, attentive, and respectful of my preferences. His follow-up was excellent, ensuring I had all the information I needed without feeling pressured. If you're heading to INFINITI of Baton Rouge, do yourself a favor and ask for JJ. You won't be disappointed!
My experience at INFINITI of Baton Rouge was amazing. I purchased a QX55 with Mr.Luke Hargus as my salesman, and Mr. Blake Miller as the finance manager. They were extremely pleasant men to work with during my purchase.
Chad is the best car salesman. Highly recommend that you go and see him if you at looking to buy an INFINITI.
JaMarius was an amazing salesmen to work with and made my experience a breeze. Everyone knows purchasing a car can be a hassle but he reassured me throughout the whole process and kept a level head! I recommend him to any and everyone!
Thanks to Chad LeBlanc at INFINITI of Baton Rouge for his knowledge and time answering my questions during my purchase.
Best experience at this dealership. Chad Leblanc was wonderful to work with. Never pushy, honest and straightforward with all my questions. I’m super excited about my purchase and recommend this dealership to anyone interested. Ask for Chad, you won’t be disappointed!
Merry Christmas to Me! Thanks to Chad Leblanc at INFINITI of Baton Rouge. Chad and the sales team at INFINITI helped me get my beautiful Q60 for Christmas. Everyone was so friendly, professional, and helpful! The BEST customer service in Baton Rouge. If you are looking to purchase a new or used vehicle, PLEASE go see Chad Leblanc at INFINITI.
Luke Hargus was my salesman, from our first phone conversation, he was very professional and attentive to my needs and requirements of what I was looking for to purchase. He followed up on my questions and concerns in a timely manner and made the buying process simplistic. He even followed up with a few days after the sales to make sure that everything was going well with my new purchase. Charles Torterich was a pleasure to deal with when Luke introduce him to me as the Sales Manager. He made sure that I was going to complete this transaction seamlessly. ...
I had the best experience in purchasing a new car.
We had an excellent buying experience with Chad Leblanc, he understood my needs and made sure that we were satisfied and out the door quickly.
Chad Leblanc and the team at INFINITI of Baton Rouge made my buying experience simple and easy. Definitely would recommend to my friends and family.
Absolutely Awesome Team, Bernie you are the BEST!!!!❤️
I purchased a 2025 QX80 and the sale was so easy!! Mr Chad LeBlanc is a great salesman! This is my second purchase from him! Very easy to deal with! This is my second INFINITI and I have to say I’m very satisfied with the brand. I have had several brands in my lifetime and INFINITI has been very good to me. If you are in the market, go see Mr Chad LeBlanc!
Sabrina made everything go smoothly- highly recommend!
I was referred to Kim by another happy customer. I called her. She immediately answered and welcomed me the second. I walked in the door and she took care of everything. I needed. Every question I had from beginning to end.
Excellent service but my vehicle should have been washed!
The salesman we had was Chad LeBlanc and he was extremely professional and knowledgeable of the different Infinity models. There was no hard sales tactics and he was very personable. The finance department was very informative and efficient, he made the paperwork part of the purchase easy. Our overall experience was very good and I highly recommend Chad and all the personnel at INFINITI of Baton Rouge. Thanks Again!
Chad Leblanc did an excellent job helping us make our purchase. He made sure we understood how everything worked, and that we were connected before we left the dealership. Best car buying experience we’ve had.
Luke and the team at INFINITI of Baton Rouge are excellent! They were very patient, attentive, and accommodating with all of my requests and questions. I love my QX50 and will definitely visit them again for future vehicle purchases.
Good selection. Chad was very knowledgeable and was a great help in the process. Blake made the paperwork easy.
I drove to Baton Rouge because I was interested in purchasing a QX60. The welcome I received from Chad LeBlanc was extra special. He is a spectacular salesman that knows the industry very well. If you are looking for someone who is honest and trust worthy, I would definitely recommend him. I love the car and really appreciated his transparency.
Great car buying experience! Bernie Hahn was very responsive with communications and easy to work with…
My buying experience today was great. I walked into Infinity of Baton Rouge and was greeted with a smile. My entire experience was won. I purchased a QX 60 Luxury SUV love it. My salesman Bernie Hahn was absolutely amazing. I recommend going here to buy your next new car.
My first purchase with INFINITI of BR went really well. Kim Guidry was great to work with. Her attention to details is a huge plus in my book. She made my experience pleasant.
Great experience! Chad was easy to work with and knowledgeable.
Enjoyed my visit and purchase with the INFINITI team. Kim Guidry with the sales department was great to work with. Blake in the finance dept made the buying easy and informative. Tim in the service dept made sure we knew that will we be taken care of in the future.
Easiest car buying experience ever! We have searched for several months for the right QX80 at several different dealerships. We reached out to Chad LeBlanc early on and while he didn’t have exactly what we wanted, he stayed in touch occasionally to see if he could help. The right car came along this week, and we went in for a test drive. After our experience at other INFINITI (and other) dealerships over the last few months, we were prepared for a heavy handed sales experience with lots of added fees at the end. To our great surprise and delight, ...
Excellent customer service. Your vehicle concerns are discussed with you by your service technician along with price(s) before any repairs are made. The refreshments are always nice 😊
The service center is GREAT! This is my 4th INFINITI from this dealership!
The folks at Infinity of Baton Rouge made buying our new car an enjoyable and exciting experience. Kimberly Guidry was amazing to work with. Having driven from Shreveport, she handled every detail, walked us through every question and made the process super easy. Call Kimberly, she’ll take good care of you.
Top-notch experience buying a vehicle with Chad - he and everyone else was super easy to work with and very helpful.
Kim did outstanding job, made me welcome. No pressure sales, very comfortable doing business with her! Keep up the good work!
Fast, friendly luxury experience.
We just purchased our second INFINITI from Bernie Hahn at INFINITI of Baton Rouge. The minute we decided to purchase another INFINITI we contacted Bernie. We knew without a doubt that we wanted to work with him again because he makes the car buying process very smooth and hassle free. He also took the time to set up everything in my car and went over all the features very thoroughly. I definitely recommend Bernie Hahn!
Right when my fiancé and I walked in the building we were greeted with the upmost genuine easy to talk to sale associate, Mr. Chad Leblanc. He knew every question to answer before we even asked. He was so patient, kind, funny and easy going. Buying a car in this economy is very stressful and overwhelming. But Mr. Chad took all of the stress and overwhelming feelings out of it. He made it fun, easy and stress free. Thank you so much Mr. Chad for making this experience so amazing and enjoyable!
Chad Leblanc at Infinity Baton Rouge made buying a new vehicle hands down the smoothest experience I ever had I’d recommend him 10/10
Kimberly Guidry is excellent. I have bought many cars in the past but this has been the easiest and most pleasant of all the purchases.
Outstanding job Chad LeBlanc and staff! The price, interest rates, setting up everything in my car and was very thorough going over everything! I love my 2025 INFINITI QX60! Thank you so much!
Kim Guidry has made our buying experience amazing. Friendly, knowledgable and loves what she does!
Chad Lakeland was amazing! I was in a rush during the transaction and he followed up with me days afterwards to help me with any questions I may have had. A+ customer service
We bought a 2025 vehicle at the Baton Rouge INFINITI dealership. Our salesman Chad LeBlanc was the BEST! He knows his job well and was so helpful! Go see him today!! LOVE MY NEW RIDE!! Thank you Chad!
Infinite of Baton Rouge was not my first choice, however Sabrina was very proactive, consistent and professional. She showed me and my daughter the best hospitality and a great experience. Also, I would like to extend a special thank you to Blake in finance as well. Both Sabrina and Blake had the upmost patience and understanding with me and my daughter. Thank you team for making my process fast and easy.
Thank you, Vince Curry, JaMarius Thornton and Chad LeBlanc. I feel so grateful and lucky to have had amazing people like you on my side when I purchased my new QX 55 Lux . With a can-do spirit ...you took the common courtesy of tutelage to an uncommon level and I am grateful for your help. ~S.J. Bowles
INFINITI service is excellent. It’s the reason I have owned an INFINITI for over 21 years. Shelley Graves and Tim Landry are wonderful to work with!
Chad Leblanc at INFINITI of Baton Rouge was a pleasure to work with! He knew all the details and features of the car and took time to show me how to use each one. Seamless process that couldn't of gone better!
Great dealership. Easy buying process. Excellent service. Ask for Mike Peterson
We recently visited the Infinity of Baton Rouge dealership. We were introduced to Sabrina Pentney who was very pleasant, knowledgeable and patient. Sabrina made our buying experience one of the best we’ve ever had! The finance manager Vince Curry made the financing experience one of the top rated, knowledgeable, paper free and comfortable financing experience of our life! Thanks so much Sabrina & Vince. You’re the best!!!
We had a great experience with Sabrina at INFINITI of Baton Rouge. She was a wonderful communicator and went above and beyond to make sure we were prepared for our purchase. We drove in from out of town, and it was absolutely worth it to have her help. I would highly recommend requesting her if you’re looking for a vehicle at this dealership!
The minute we walked in we felt like family. Our salesman, Chad Leblanc, was phenomenal! He never pushed for our decision. Gave us a hands on tour of all the technology in the vehicle, and of course a pleasant joy ride. Chad made us feel like we’ve known him for a long time even tho it was the first encounter. Visit INFINITI of Baton Rouge , you’ll be glad you did; and ask for Chad, you won’t be sorry.
I would like to thank Bernie Hahn and Infinity of Baton Rouge for helping with my purchase of my QX55. Honesty, patience and kindness. I am so happy with my beautiful QX55. Thank you.
Great experience everytime!!
We just completed our 2nd purchase from INFINITI of Baton Rouge. The service department is great and they have a nice selection to choose from on the lot. Chad LeBlanc was our salesman. It was a smooth & easy process.
From the sales department with Luke and the Financial department, the purchase of my latest vehicle was just done with such ease! Thank you!
Chad Leblanc helped us out of a situation we didn’t want to be in anymore and much more. Appreciate the service
Everyone nice and polite.
Finding a dealership that was personable was a must after our past experience at a different brand dealer. That’s exactly what we found at INFINITI of BR. Chad, our salesman was excellent and the dealership is five stars.
I recently purchased a vehicle from INFINITI of Baton Rouge. From the time I put in an inquiry everyone was pleasant, helpful and provided great customer service. The finance manager was Awesome and Chad Leblanc was very helpful and took great time with me to show me features on my new purchase. He also provided me with his contact information for questions after the purchase that he can assist with. I really appreciate the time that was taken.
I have bought several vehicles from INFINITI. I love the family feel and the service department is unbelievable. I buy INFINITI not only because of the reliability but also because of the superb service. Shelly and Tim are by far THE BEST!!!!!
Excellent service! Kim did a wonderful job. Would recommend her to all
Mr Bernie Hahn very patient very Professional a great sales man to deal with just love his personality
Michael Peterson very honest salesman willing to help you purchase a very good vehicle, Acura INFINITI staff very good spirit people they make you feel welcome thank you guys so much.
Very honest sales staff, Chad Leblanc reported accurately every detail that I needed checked while buying this Jeep completely on line. I was apprehensive but pleasantly surprised. Very friendly and honest dealership in my view.
Can’t thank INFINITI of Baton Rouge enough for their spectacular service! Special thanks to Chad for his patience in teaching us all the new technology!
Michael Peterson did a great job getting me the q80 I looking for! He made the process easy and quick.
I have been a VERY satisfied customer at the Infinity dealership over 25 plus years.
Chad Leblanc was the associate that guided us through the purchase of our new vehicle. He went to great lengths to explain all details concerning both the vehicle and the sale. It was a very comfortable relationship and he has continued to be responsive to the few questions we had throughout the following days. A very pleasurable buying experience and we love the vehicle. Thanks again Chad!
I just made my first purchase from INFINITI of Baton Rouge and will definitely be back. Every person there was courteous and very professional! My salesman Chad LeBlanc was very knowledgeable and beyond fantastic !! Thanks to everyone at INFINITI of Baton Rouge. This has been the most pleasant experience I’ve ever had purchasing a vehicle.
Chad Leblanc did a wonderful job. Great experience!!!
Great service. Made it very simple for us to purchase the QX60. Showed us how to use everything and answered any questions we had!
Kimberly was a very good consultant. She was very welcoming and made our buying experience very delightful. She walked us through everything and explained everything to us without missing a beat. I recommend her to everyone who wants a personal touch with buying. Thank You Kim
Ms. Kim was awesome!!!
Barney was very professional he went above and beyond to make sure I received the vehicle I wanted and got me financing in less than an hour
Just made my first purchase from INFINITI of BR and will definitely be back! Every member of the staff was kind, courteous, and professional. Our salesman, Michael Peterson, was beyond fantastic. He went out of his way to find what we wanted, to make sure it was perfect, and to accommodate us and our schedules. Thanks to Michael and the INFINITI of BR staff, this has been the most pleasant experience I’ve ever had purchasing a vehicle!
Amazing experience! Jamarius patiently worked with what I wanted to find me the perfect car! #bestsalespersonever! #Ilovemycar!
Very nice smooth and professional
I want to express my gratitude to Kimberly, our car sales lady, Brett, the sales manager, and Chad for a wonderful experience at the INFINITI Dealership. Although my husband and I initially had a disappointing encounter due to poor customer service from one team member, Kimberly, Brett, and Chad made significant efforts to improve our overall experience.They ensured we felt comfortable and satisfied with our vehicle purchase. Thank you again for making our experience so much better!
Kimberly Guidry (sales) and Blake Miller (finance) are both wonderful to work with and made the car buying decision easier. Kimberly explained every aspect of the car we were considering and answered all questions. Blake made sure we understood all the paperwork and our options. Great team!!!
JaMarius was great and extremely helpful throughout the buying process. He made the car buying experience as hassle-free and straight forward as possible. No pressure and very knowledgeable.
Wonderful experience, Bernie was the best.
Our salesman, Michael was very helpful, informative & thorough. Had a nice experience. Everything went smoothly.
Helpful, Helpful, Persistent, and determined to work within your individualized monetary plan. Straightforward from beginning to the completion of your purchase. Special thanks to Mike Kyle, Michael Peterson and Mr. Paul. Awesome team✝️💕