Customer Testimonials
Chad Leblanc helped us out of a situation we didn’t want to be in anymore and much more. Appreciate the service
Everyone nice and polite.
Finding a dealership that was personable was a must after our past experience at a different brand dealer. That’s exactly what we found at INFINITI of BR. Chad, our salesman was excellent and the dealership is five stars.
I recently purchased a vehicle from INFINITI of Baton Rouge. From the time I put in an inquiry everyone was pleasant, helpful and provided great customer service. The finance manager was Awesome and Chad Leblanc was very helpful and took great time with me to show me features on my new purchase. He also provided me with his contact information for questions after the purchase that he can assist with. I really appreciate the time that was taken.
I have bought several vehicles from INFINITI. I love the family feel and the service department is unbelievable. I buy INFINITI not only because of the reliability but also because of the superb service. Shelly and Tim are by far THE BEST!!!!!
Excellent service! Kim did a wonderful job. Would recommend her to all
Mr Bernie Hahn very patient very Professional a great sales man to deal with just love his personality
Michael Peterson very honest salesman willing to help you purchase a very good vehicle, Acura INFINITI staff very good spirit people they make you feel welcome thank you guys so much.
Very honest sales staff, Chad Leblanc reported accurately every detail that I needed checked while buying this Jeep completely on line. I was apprehensive but pleasantly surprised. Very friendly and honest dealership in my view.
Can’t thank INFINITI of Baton Rouge enough for their spectacular service! Special thanks to Chad for his patience in teaching us all the new technology!
Michael Peterson did a great job getting me the q80 I looking for! He made the process easy and quick.
I have been a VERY satisfied customer at the Infinity dealership over the years.
Chad Leblanc was the associate that guided us through the purchase of our new vehicle. He went to great lengths to explain all details concerning both the vehicle and the sale. It was a very comfortable relationship and he has continued to be responsive to the few questions we had throughout the following days. A very pleasurable buying experience and we love the vehicle. Thanks again Chad!
I just made my first purchase from INFINITI of Baton Rouge and will definitely be back. Every person there was courteous and very professional! My salesman Chad LeBlanc was very knowledgeable and beyond fantastic !! Thanks to everyone at INFINITI of Baton Rouge. This has been the most pleasant experience I’ve ever had purchasing a vehicle.
Chad Leblanc did a wonderful job. Great experience!!!
Great service. Made it very simple for us to purchase the QX60. Showed us how to use everything and answered any questions we had!
Kimberly was a very good consultant. She was very welcoming and made our buying experience very delightful. She walked us through everything and explained everything to us without missing a beat. I recommend her to everyone who wants a personal touch with buying. Thank You Kim
Ms. Kim was awesome!!!
Barney was very professional he went above and beyond to make sure I received the vehicle I wanted and got me financing in less than an hour
Just made my first purchase from INFINITI of BR and will definitely be back! Every member of the staff was kind, courteous, and professional. Our salesman, Michael Peterson, was beyond fantastic. He went out of his way to find what we wanted, to make sure it was perfect, and to accommodate us and our schedules. Thanks to Michael and the INFINITI of BR staff, this has been the most pleasant experience I’ve ever had purchasing a vehicle!
Amazing experience! Jamarius patiently worked with what I wanted to find me the perfect car! #bestsalespersonever! #Ilovemycar!
Very nice smooth and professional
I want to express my gratitude to Kimberly, our car sales lady, Brett, the sales manager, and Chad for a wonderful experience at the INFINITI Dealership. Although my husband and I initially had a disappointing encounter due to poor customer service from one team member, Kimberly, Brett, and Chad made significant efforts to improve our overall experience.They ensured we felt comfortable and satisfied with our vehicle purchase. Thank you again for making our experience so much better!
Kimberly Guidry (sales) and Blake Miller (finance) are both wonderful to work with and made the car buying decision easier. Kimberly explained every aspect of the car we were considering and answered all questions. Blake made sure we understood all the paperwork and our options. Great team!!!
JaMarius was great and extremely helpful throughout the buying process. He made the car buying experience as hassle-free and straight forward as possible. No pressure and very knowledgeable.
Wonderful experience, Bernie was the best.
Our salesman, Michael was very helpful, informative & thorough. Had a nice experience. Everything went smoothly.
Helpful, Helpful, Persistent, and determined to work within your individualized monetary plan. Straightforward from beginning to the completion of your purchase. Special thanks to Mike Kyle, Michael Peterson and Mr. Paul. Awesome team✝️💕
Bought a vehicle from Klay, he was great. No pressure, very knowledgeable, and a first-class experience all around. Highly recommend checking this dealership out.
Just purchased the vehicle of my dreams 2024 QX60 from one of the best salesmen around Mr. Chad LeBlanc. He didn't pressure or rush me into making a decision, which made the experience 10 out of 10. If you are in the market for a new vehicle, ask for Chad & Blake at INFINITI BR and I promise you they will both deliver top tier treatment. Thanks guys!!! Tell them Tig sent you!!!
Klay made my buying experience such a smooth and enjoyable one! He was very knowledgeable and helped me choose the perfect vehicle for me!
Me and my husband couldn’t be more pleased with INFINITI of Baton Rouge. Sabrina helped us find exactly what we were looking for and was so patient every step of the way! We are so happy with our purchase and their customer service!
Great buying experience with Chad Leblanc at INFINITI of BR! No hassle and quick process. Chad answered questions I didn’t know I had, snd helped get me rolling in no time.
Bought a used QX50 for our daughter. Really easy experience. Chad LeBlanc took great care of us. Tim the service manager even made sure the car was in tip top shape before we bought it.
Chat was a wonderful salesman! I high recommend
Michael Peterson was absolutely great. Wasn’t planning on buying a car that day but after his honest and wholesome attitude and invested personality in making sure we were helped we bit the bullet and walked away with the car of my dreams. Thank you for your help, your service, and most of all for listening to us! Great job
Michael petterson thanks so much for how helpful you were on finding the right car for me.
Great customer service and care
Our salesman Klay was absolutely great!
Hello Everyone!! This is my first time doing a review but I had to let you all know how awesome INFINITI and Acura of Baton Rouge is. I must say if you are in search of a vehicle you must visit INFINITI and Acura of Baton Rouge. I was in search of a vehicle so I contact INFINITI of Baton Rouge late In the afternoon around about 5 and I was like it’s late I want get no response today but I was wrong. I talked to a salesperson he took my information of what I was looking for and ...
Haven’t bought a car in 10 years. Kim was awesome. Professional, friendly, knowledgeable & fun helping me! I love my new QX50. Highly recommend INFINITI of Baton Rouge!
Highly recommend going see Mike Kyle and Michael Peterson. Both are great salesmen. Very easy to work with and absolutely no pressure. They will be my first contacts the next time I’m in the market for a vehicle.
Every part of the experience was 5 out of 5 stars. From the showcase of the car to the test drive to the financing and negotiations. I got a beautiful car for a great price and I'm so so happy that my family will be riding in style. Would recommend to anyone!
Wonderful establishment! I treat you like family as soon as you walk through the door! You could not find better service anywhere in Baton Rouge.
Kimberly Guidry at INFINITI of BR is awesome. Her friendly and caring approach made the process easy for me. I informed her what I was looking for and she came through. I’ll definitely recommend Kimberly to family and friends.
I've purchased several cars from Kim at INFINITI of Baton Rouge and it's always a great experience! She's very knowledgeable, friendly, and professional. I will definitely recommend her to anyone I know that is in the market for a vehicle.
Kim Guidry is one of a kind and hands down my favorite sales person. Very knowledgeable, easy to talk to, straight forward, and funny! Shop INFINITI BR. Tell them I sent you and ask for KIM.
Awesome experience!
Use car Salesman Luke did a great job, made the process easy and comfortable.
Great service and friendly people
INFINITI of Baton Rouge and Bernie Hahn, sold me twice!! Fantastic repeat performance from start to finish in the car buying experience. Bernie Hahn makes the car shopping to purchasing experience hassle free, considerate of my needs and exciting!
People are so nice, love the car.
One of the reasons I bought another INFINITI is because the service department especially Tim and Shelley do such an amazing job of taking care of all my maintenance and service on my car.
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Shelly and her team at the INFINITI dealorship are the best!
Always satisfied with the service department at INFINITI of Baton Rouge . Great team work
If you value a dealer that always over delivers, you should buy your next car from INFINITI of Baton Rouge.
Quinn is a knowledgeable service representative. I received great customer service.
Shelly always provides impeccable customer service.
Great experience
Always a great experience! Mr. Quinn and Mr. Taylor are very helpful
I had an excellent experience purchasing a vehicle. My sales representative Kimberly was professional and very accommodating. Everyone I met was friendly and appreciated my business. Would highly recommend.
My Service Attendant Mr Taylor Tyler was AWESOME and very caring, helpful and informative.
Excellent and personalized service. Kim was personable and knowledgeable. Everyone was friendly and helpful
Absolutely love the service after the sale. I was able to drop my vehicle off. I was placed in a loaner vehicle which is an awesome service. Courteous professional staff. Shelly my service advisor is the best she and Ms Audra are the best. They completely remove all anxiety. I trust my vehicle with them they make sure i have all the information to make better decisions about my vehicle. I am so grateful to your entire service dept. i went to pick up my vehicle something had happened down the street and all their power was off the were ...
As always, excellent service from the advisor and technician! Great brand quality and great service.
I could not have asked for a more satisfying and pleasing service. The Service Department took excellent care of me and my vehicle. I would recommend INFINITI of Baton Rouge to any one.
Shelly with INFINITI of Baton Rouge is always working with my schedule and my Distance of travel to dealership and this is Always a True Blessing to Me
Thank you to Kim Guidry and the entire sales team at INFINITI of Baton Rouge for an awesome car buying experience. Every part of the sales process was seamless and efficient.
Tim Landry and Shelly are top notch in service department. They go above and beyond to make sure your experience is personal and do their very best to always make sure your vehicle is serviced appropriately, as expeditiously as possible, and fairly. I consider them Friends and am glad I get to have a vehicle from this dealership as I always know I will be taken care of. And didn’t mean to leave Tina out or the others! Great service dept all Around
Both Shelly Graves who took care of me and Tim the manager are exceptional.
I purchased an INFINITI QX60 yesterday and I love it. My sales person Sabrina was so nice and patient with me. I told her what I was looking for and she found exactly what I wanted. Couldn't have asked for a better experience.
I bought an INFINITI G35 in 2004. I had to trade it in 2023. Best car I’ve ever owned! I had to replace brakes and tires a few times, but not until 19 years later, did I start to have problems. After 19 years, I guess my baby was wearing out. I cried when I realized I would have to give her up, and sobbed the day I had to leave her. I doubt that many INFINITI owners keep a vehicle that long, but mine was so reliable. We were a great fit, and I loved that car!! I hope your experience with ...
David Spokes has been very helpful, attentive to our questions and responsive to our requests for information about Laura's 2023 QX 60.
I recommend it hands down, kudos to what I called the A team: Mike Kyle, Blake at finance and Ben used car sales manager. They made the transaction so smooth and not only they provided me transportation from the airport but also had everything ready so I could head back home (NWA) early and on time. Thanks so much team.
Thanks to the excellent service and dedicated staff, working with Mrs. Tina and Mrs. Lewis is always a pleasure. With a complimentary wash and vac, my Q looks brand new, as if straight off the showroom floor. Ready to hit the road in my Q to INFINITI and beyond!
Chad LeBlanc and Tim Landry are the best. I had some issues come up and they had them resolved in no time at all! My friends can't even get their dealerships on the phone sometimes much less get their issues resolved. TY! Guys!
I had a few issues come up and I reached out to Chad LeBlanc. He was my Sales Consultant and wow! He's amazing. He had my issues resolved within no time! I highly recommend!
Our experience buying a QX60 at INFINITI of Baton Rouge was the easiest and most FUN car purchase we've ever made. Both Kim and Bernie made us feel like family. My husband and I could not believe we were ACTUALLY enjoying the entire experience (because let's be real, buying a car is usually a huge hassle). Trust me when I say you'll be in the hands of good people when doing business there! Also, no one likes going into the dreaded business office to wrap up the deal, but Blake Miller made it painless. KUDOS to the ...
Our experience buying a QX60 at INFINITI of Baton Rouge was the easiest and most FUN car purchase we've ever made. Both Kim and Bernie made us feel like family. My husband and I could not believe we were ACTUALLY enjoying the entire experience (because let's be real, buying a car is usually a huge hassle). Trust me when I say you''ll be in the hands of good people when doing business there! Also, no one likes going into the dreaded business office to wrap up the deal, but Blake Miller made it painless. KUDOS to the ...
Excellent customer service and service reps are very knowledgeable and helpful.
Great service always
As far as car buying goes, Infinity of Baton Rouge is about as efficient and comfortable as it gets. We came to terms quickly, financing didn't take long, and I was out enjoying the new car shortly.
The staff was very friendly but service took a extremely long time.
Kimberly Guidry at INFINITI is the best. Very responsive to our needs; always willing to answer our questions. I would return to Kimberly at INFINITI in Baton Rouge in a heartbeat.
We recommend your dealership to anyone we know looking for a car. Very satisfied both with purchase and service
I purchased a QX60 today and Kim Guidry and Chad LeBlanc were exceptional. Kim was very patient, knowledgeable and personable throughout the entire process. She and Chad both checked on me constantly to make sure I was comfortable and Kim even hung around after hours to make sure I understood the features on my new truck. I thank you both for making this a pleasant experience .
Service rep was very knowledgeable about the issue I was having with my car. Service desk worker also played a big roll in making sure I had a loaner car well my vehicle was being serviced, thanks Melaine. I would say just keep up the great work.
We had such a wonderful car buying experience at INFINITI of Baton Rouge. Our salesman Chad LeBlanc was extremely knowledgeable and took great care of us. We are very happy with our new car!
I love my new 2024 QX60. I usually dread buying a car but our salesperson Chad LeBlanc made the process super easy and comfortable. He was very knowledgeable about all of the features and even knew about Infiniti’s competitors to provide comparisons! He gave us a great price and we walked away super happy.
Service Rep., Tina Lanoux always provides a 5-Star Experience. Ask for her whenever you go.
Our experience with InfinitBR was amazing! Joe Speck helped us from start to finish and went above and beyond to make sure we were satisfied with the vehicle we purchased. The process was simple and stress-free. Make sure to go see the Joe in sales and the Joe in finance. Great guys! Thanks so much INFINITI BR.