Customer Testimonials
I had a phenomenal buying experience for my 2025 QX 50. Chad LeBlanc was very informative, helpful, and considerate of my time.
Chad Leblanc is an awesome salesman and made sure my new QX60 was everything that I wanted. He stayed in contact with me even on his day off to make sure everything was ready for my purchase. Chad made sure that I got the best deal possible! Thanks!
Mr. Chad was an excellent salesman. He made the entire process seemingly easy. I was very impressed, he was thorough with every detail on my new ride.
Great overalll experience at INFINITI of BR! Kimberly was great, knows the cars, very personable. Wife got a QX60 - great car for seating 6 or 7. Check it out!
Great experience purchasing a vehicle and trading in my previous one. Chad LeBlanc was an absolute pleasure to work with throughout the process.
I purchased a QX60 a week ago from INFINITI of Baton Rouge after test driving numerous luxury vehicles. From the minute we walked onto the lot, we were never pressured in any way to buy a car. Chad Leblanc and the rest of the staff at INFINITI made our experience on of the most pleasant and laid back that we have ever been through. When u left the lot after purchasing my new QX60, I was well informed of all the features, my accounts were all set up and I was told to call any time I had any questions! ...
My wife and I recently purchased an Acura MDX from Acura of Baton Rouge. Chad Leblanc was great! He walked us through the process, handled our trade, answered all our questions, and made it go quickly and smoothly. Brett Dubois was awesome too. He was knowledgeable, patient, and spent time with us teaching us the features. Chad and Brett were fantastic and made the buying process painless.
Mr. LeBlanc was very informative and patient with us, he answered all of our concerns in the upmost professional services.
Had a great experience at INFINITI of BR. Our sales guy Chad was top notch and made us feel like we were at home making a deal. Couldn’t have asked for anything more.
After calling for a few days and not getting anyone from service to call me back. I had to walk in to ask about the strut on the rear hatch that completely broke and now my hatch won’t open. I was 2 months past the 4yr warranty and well under the mileage. Basically told me to kick rocks. Couldn’t even give me a price unless I dropped it off. Couldn’t care less to help me. Had a VW before that had a major issue after the warranty expired and guess what. VW still honored it. I guess lessons ...
I’d buy another from there in a heartbeat
Kim, was very informative, knowledgeable and cordial . Thanks
After 3 visits to the dealership, being greeted by Kimberly Guidry each time with AMAZING customer service, I made the purchase! Thank you Ms. Kimberly for your welcoming smile, your patience and your professionalism! You ROCK!
I just leased a 2025 INFINITI QX60 from Kim Guidry at INFINITI of Baton Rouge. INFINITI of Baton Rouge is a great place to lease/purchase a new vehicle, and Kim was the best sales woman ever, along with Blake Miller (Business Manager). Both Kim and Blake really helped to make the whole process as quick and easy as possible. Tim Landry, Service Manager, is also the best! I have leased many, many other INFINITI vehicles with INFINITI of Baton Rouge and will continue to do so, as I am always extremely pleased with the product as well as their customer ...
Kimberly was a fantastic salesman!
My husband and I had a wonderful experience at INFINITI Baton Rouge! Kimberly Guidry was our sales person and she was absolutely amazing she sold me a 2025 QX80 and it’s worth every penny! Kimberly is so nice, funny, and very knowledgeable. Her supervisor Brett was also very helpful! Thank you INFINITI BR!! Please visit them if you are in search of a new vehicle and ask for Kimberly !
Ms Kim is the absolute best! Matched us with the perfect beautiful new car and made it easy!
Kimberly took amazing care of us and guided us in the right direction! We originally wanted a pre certified used and before it was all said and done we left with a brand new 25 model for less money than the used with all the bells and whistles. Amazing experience and wonderful treatment!
I started my journey looking for an INFINITI QX60 at another dealer closer to my home but although they came close to closing the purchase I wasn’t a hundred percent satisfied so I walked away. I decided to try INFINITI of Baton Rouge . I visited the dealer and met another salesman on my first visit but I walked away without making a purchase. I went online and made a request at the Dealer closer to my home but I could not get the color of the interior that I wanted ,although the price was in the range that I ...
Very simple process. She did everything for us and provided excellent service! Ask for Kimberly!
Kim was an amazing salesperson and got me everything I wanted in my new QX60! She was very responsive and helpful!
Kim Guidry is the bomb. What a great individual to deal with
I bought a Acura MDX. My salesman JJ and the whole team were excellent. I would recommend Acura of Baton Rouge to anyone wanting to buy an Acura.
Just bought a QX 80 for my wife and couldn't be more pleased with the experience at the dealership. David Fabre has a great team to take care of all the details, and I was treated like a member of the family. This is our 3rd car purchased over the years from a Fabre owned dealership, and the service level before and after the sale is consistently outstanding.
The service dept. team was terrific and provided Perfect Service!
Kimberly was fantastic. Go see her at Infinity of Baton Rouge. Staff was very accommodating, knowledgeable and friendly.
He was professional and very convincing. He was also very nice and new all the facts about the car.
My experience purchasing a pre-owned 2021 INFINITI Q50 from Acura and INFINITI of Baton Rouge last November was mostly positive, thanks to J.J. He was a fantastic salesperson-knowledgeable, down to earth, and genuinely listened to my needs. He made the sales process smooth and enjoyable. However, I did have a couple concerns. While J.J. mentioned the high quality of their pre-owned vehicles, I later discovered several touched-up paint chips on the hood that I wish had been disclosed at time of purchase. Additionally, I felt pressured into purchasing several warranties and add ons in the finance office, which increased ...
Outstanding customer service! Thank you JaMarius Thornton for going over and beyond to help us get the vehicle we wanted. I would definitely recommend anyone interested in getting a great vehicle checkout INFINITI of BR. The staff is very knowledgeable and very attentive to the customer needs.
JJ was very patient with the entire process with making sure I leave with the vehicle I wanted.
Kim Was wonderful! Very helpful!
Ms Kim was very helping and helped my old mom with her new car
JJ is great to work with. He is very knowledgeable of the products and explains things very well. A pleasure to work with through the whole deal process. You will not be disappointed.
JJ is great to work with. He is very knowledgeable of the products and explains things very well. A pleasure to work with through the whole deal process. You will not be disappointed.
Owned a Qx56 for 10 years and always had it serviced here, Shelly and Tim are amazing. Services have always been done in a timely manner and as promised. Looking forward to another 10 years w this one!
Kim Guidry is amazing!!!!! From the test drive to picking up the license plate, she goes the extra step to make sure all questions and concerns have been answered and addressed. Her caring personality along with her patience in assistance my parents with the purchase of their 2025 INFINITI QX80 can't be measured or duplicated!!!!!💚💗🥰
Kim Guidry is AMAZING and 1 of a kind!!!!! Her customer service skills are top notch!!!!!!!
Chad Leblanc gave us awesome customer service and was very helpful in our purchase
Great experience with Chad Leblanc! I am delighted to join the INFINITI family. Thank you for the seamless experience and awesome customer service!
JaMarius Thornton provided a great experience during my purchase today. He was very patient and knowledgeable about the vehicles and what was available to offer.
We bought my car from Kim, and she provides excellent service! She goes above and beyond for her customers and made the process easy. Definitely go see Kim. You won't be disappointed!
Kimberly Guidry was my sales rep at Infinity of Baton Rouge. She was awesome to deal with and took very good care of me from beginning to end with the trade of my car to the purchase of the 2025 QX80 Autograph. I went to Matt Bowers Infinity in Metairie first because closer to where I live, but they marked the vehicle way up over the manufacturer retail price because it was the “Most Wanted Vehicle out there” according to the sales person. He said the color I wanted was what everyone wanted. Infinity of Baton Rouge and my sales representative, ...
Second QX80 purchase and experience with Kimberly Guidry. Always professional and always an enjoyable experience. Will come back again in 5 years.
Just bought at new vehicle from INFINITI BR a few weeks ago. Worked with Chad Leblanc and it was a great experience. The whole team there is top notch!
My salesman Chad Leblanc was superb as far as being accommodating and thorough . Thank you
Chad Leblanc was my sales representative at BR infinity and I was very impressed with his knowledge of the QX80 features and also helped negotiate a deal. If you are interested in an infinity contract Chad Leblanc
We just purchased a vehicle from Chad LeBlanc at Infinity of Baton Rouge. We had the best experience with him and have already recommended him to some friends and family. He is not your typical car salesman . He was extremely patient and answered all of our questions. Not one time was I felt pressured or rushed to make any decisions. They made the car buying experience enjoyable and painless. Go see Chad and Blake and they will take care of you!
I LOVE MY INFINITE QX60 and am blown away by the quiet, smoothness, and elegance of this beauty. We cannot thank Chad LeBlanc enough for his patience, knowledge, and thoroughness as we questioned him about numbers, inventory, and options. He was such a professional and took exceptional care of us. We looked at other luxury lines and are all the time saying, "Thank goodness we bought the QX60". Just can't say enough good things and would highly recommend Chad, his management team, and Infinite of Baton Rouge. Thanks so much!!
Great dealership and excellent crew.
If you are thinking about purchasing an INFINITI, head on over to INFINITI of Baton Rouge the sale staff there are amazing. But wait until you meet that Phenomenal Service Department Crew. My team consists of Tim, Shelley, and Aubrey. There are a few others, however, my initial contact are with those three. You will walk out feeling like a member of their family. I love them ALL!!!!
Working with Luke was such a pleasant experience! I’ve personally never had an enjoyable time buying a car - with Luke we felt well informed, taken seriously, treated fairly, and not pressured. We left with a fantastic feeling and new ride. Highly recommend going to see Luke at INFINITI of Baton Rouge. You won’t regret your experience.
Great experience with Chad on my new lease! He gave me a great deal!
Mama got a new ride. I absolutely love my new QX60. The salesman, Bernie Hahn, was a pleasure to work with. There was no pressure, and financing was a breeze. I look forward to a long relationship with this dealership.
First time at INFINITI BR. Very positive experience with Chad LeBlanc and Blake Miller. No hassle and great communication.
Kim Guidry goes above and beyond for her customers. She is always friendly, easily approachable without you (the customer) feeling pressured or on the spot whenever visiting for your car needs. She is quick to respond, honest, and always helpful. Some of the best recommendations/reviews are from word of mouth referrals. I will continue to be a repeat customer of hers as well as refer others to her. Thanks Kim for being an outstanding representative for your employer, you truly shine!
INFINITI of Baton Rouge made the entire experience of having my car serviced so easy and I felt like they took care of everything I needed. I have used other dealerships for this car in the past and they were not as efficient as INFINITI of BR.
Great customer service provided each time I visited. They even washed my car!! Thanks Quinn for your outstanding service
Kimberly was a pleasure to work with. She was very thorough and made the process effortless. 2 years later, she’s still reaching out to see if there’s anything we need. Thank you Kimberly!!!
Kim was great in her responsiveness to our many questions both before and after the purchase of our INFINITI. She was extremely helpful in meeting our needs. I would highly recommend her to anyone looking for a new INFINITI. Also, Tina was exceptional in meeting our needs as we waited for our first scheduled oil change. And we loved our complimentary car wash!
I highly recommend when you are looking to purchase a new vehicle at INFINITI you ask for Kim Guidry she has helped me twice to find the car I wanted and her customer service skills are amazing 😍
Love my INFINITI QX60, highly recommend Kim at INFINITI of Baton Rouge
Had a wonderful experience at INFINITI of Baton Rouge. KIMBERLY was everything we could ask for in a salesman. She continues to reach out to us just to make sure all is well. I highly recommend INFINITI of Baton Rouge and KIMBERLY to all.
I bought a certified pre-owned here. Everyone we spoke to was great! Sabrina was very fair and professional. I will be returning here when it’s time to trade up
This was my second infinity. I have had a number of other vehicles and infinity’s service is far superior to others.
JaMarius was so kind and helpful and he even laughed at our jokes !! He’s the man
If you're in the market for a new car, I highly recommend JJ at INFINITI of Baton Rouge! He was incredibly knowledgeable about both INFINITI and Acura vehicles, which made my decision-making process so much easier. JJ is a great salesperson—he was patient, attentive, and respectful of my preferences. His follow-up was excellent, ensuring I had all the information I needed without feeling pressured. If you're heading to INFINITI of Baton Rouge, do yourself a favor and ask for JJ. You won't be disappointed!
My experience at INFINITI of Baton Rouge was amazing. I purchased a QX55 with Mr.Luke Hargus as my salesman, and Mr. Blake Miller as the finance manager. They were extremely pleasant men to work with during my purchase.
Chad is the best car salesman. Highly recommend that you go and see him if you at looking to buy an INFINITI.
JaMarius was an amazing salesmen to work with and made my experience a breeze. Everyone knows purchasing a car can be a hassle but he reassured me throughout the whole process and kept a level head! I recommend him to any and everyone!
Thanks to Chad LeBlanc at INFINITI of Baton Rouge for his knowledge and time answering my questions during my purchase.
Best experience at this dealership. Chad Leblanc was wonderful to work with. Never pushy, honest and straightforward with all my questions. I’m super excited about my purchase and recommend this dealership to anyone interested. Ask for Chad, you won’t be disappointed!
Merry Christmas to Me! Thanks to Chad Leblanc at INFINITI of Baton Rouge. Chad and the sales team at INFINITI helped me get my beautiful Q60 for Christmas. Everyone was so friendly, professional, and helpful! The BEST customer service in Baton Rouge. If you are looking to purchase a new or used vehicle, PLEASE go see Chad Leblanc at INFINITI.
Luke Hargus was my salesman, from our first phone conversation, he was very professional and attentive to my needs and requirements of what I was looking for to purchase. He followed up on my questions and concerns in a timely manner and made the buying process simplistic. He even followed up with a few days after the sales to make sure that everything was going well with my new purchase. Charles Torterich was a pleasure to deal with when Luke introduce him to me as the Sales Manager. He made sure that I was going to complete this transaction seamlessly. ...
I had the best experience in purchasing a new car.
We had an excellent buying experience with Chad Leblanc, he understood my needs and made sure that we were satisfied and out the door quickly.
Chad Leblanc and the team at INFINITI of Baton Rouge made my buying experience simple and easy. Definitely would recommend to my friends and family.
Absolutely Awesome Team, Bernie you are the BEST!!!!❤️
I purchased a 2025 QX80 and the sale was so easy!! Mr Chad LeBlanc is a great salesman! This is my second purchase from him! Very easy to deal with! This is my second INFINITI and I have to say I’m very satisfied with the brand. I have had several brands in my lifetime and INFINITI has been very good to me. If you are in the market, go see Mr Chad LeBlanc!
Sabrina made everything go smoothly- highly recommend!
I was referred to Kim by another happy customer. I called her. She immediately answered and welcomed me the second. I walked in the door and she took care of everything. I needed. Every question I had from beginning to end.
Excellent service but my vehicle should have been washed!
The salesman we had was Chad LeBlanc and he was extremely professional and knowledgeable of the different Infinity models. There was no hard sales tactics and he was very personable. The finance department was very informative and efficient, he made the paperwork part of the purchase easy. Our overall experience was very good and I highly recommend Chad and all the personnel at INFINITI of Baton Rouge. Thanks Again!
Chad Leblanc did an excellent job helping us make our purchase. He made sure we understood how everything worked, and that we were connected before we left the dealership. Best car buying experience we’ve had.
Luke and the team at INFINITI of Baton Rouge are excellent! They were very patient, attentive, and accommodating with all of my requests and questions. I love my QX50 and will definitely visit them again for future vehicle purchases.
Good selection. Chad was very knowledgeable and was a great help in the process. Blake made the paperwork easy.
I drove to Baton Rouge because I was interested in purchasing a QX60. The welcome I received from Chad LeBlanc was extra special. He is a spectacular salesman that knows the industry very well. If you are looking for someone who is honest and trust worthy, I would definitely recommend him. I love the car and really appreciated his transparency.
Great car buying experience! Bernie Hahn was very responsive with communications and easy to work with…
My buying experience today was great. I walked into Infinity of Baton Rouge and was greeted with a smile. My entire experience was won. I purchased a QX 60 Luxury SUV love it. My salesman Bernie Hahn was absolutely amazing. I recommend going here to buy your next new car.
My first purchase with INFINITI of BR went really well. Kim Guidry was great to work with. Her attention to details is a huge plus in my book. She made my experience pleasant.
Great experience! Chad was easy to work with and knowledgeable.
Enjoyed my visit and purchase with the INFINITI team. Kim Guidry with the sales department was great to work with. Blake in the finance dept made the buying easy and informative. Tim in the service dept made sure we knew that will we be taken care of in the future.