Customer Testimonials
I recently bought a car from Infinity of Baton Rouge. Chad LeBlanc is a very knowledgeable and professional salesperson. I would highly recommend him and Infinity of Baton Rouge to all my friends.
Our salesman Chad was knowledgeable and pleasant to deal with. He listened to what I was looking for and wasn’t pushy like some salesmen are. Also, Blake our finance guy was awesome. If your in the market for a car come here! It was an overall great experience.
Last week I had the catalytic converter changed on our INFINITI QX 60 at INFINITI of Baton Rouge. Even though there’s a dealership 20 minutes away from my house, I chose to have the work done nearly two hours away in Baton Rouge because I value good customer service. Tina Lanoux was professional from the very 1st phone call, giving us a fair quote and keeping us updated on the repair process until the time of completion. This isn’t my first time visiting INFINITI of Baton Rouge’s service department and won’t be the last! They always seem to ...
This is my third vehicle with INFINITI of Baton Rouge. They facility is always clean and well appointed and staff is very nice and helpful.
So happy! Love my QX80! Everyone was great. Chad goes above and beyond to make the experience great!
I love the INFINITI product so much that I purchased it again !!!! First Time for me !!
The dealership was neat and clean and the person was friendly and professional. I truly was impressed.
The dealership was neat and clean and the people were friendly and professional. I was impressed.
Always has had a very good reputation in Baton Rouge Respectful and well known for great service and good deals
This is my first INFINITI and I am so happy with my purchase! Kim is very helpful and we truly enjoyed working with her on this purchase. She makes sure she is available to answer any questions that I have about my new car. The whole process was an easy and wonderful experience! Thank you for great customer service!
Worked with Chad on my purchase and it was seamless! Wonderful experience, friendly service, great vehicle!
I’ve know Joe Speck for a couple of years now. So, when I was in the market to buy, he was the first one I contacted. The process was seamless. From start to finish, it was about 3 hours. I had my 9 year old daughter with me the entire time and he entertained her when she was getting antsy, and provided her with snacks also! I’d highly recommend Joe for all of your car needs!
Ask for Joe when you shop at Infiniti/Acura!!!! Such a down to earth, knowledgeable salesman. He wasn't pushy at all and he helped us find the perfect SUV for us at a great price. And, when INFINITI refused to take care of an issue we had with the car, he paid for it out of his own pocket because he felt that it was the right thing to do. We would give him 10 stars if we could.
They take very good care of their customers. They are very friendly and show concern. The facility is very nice and clean.
Amazing experience. Bernie is very helpful. We have purchased 2 vehicles frozen him and will continue to do so!
Very impressed with how Kimberly was able to meet all my expectations! I would recommend them to anyone.
I'm proud to say this is my 4th INFINITI vehicle! I'm very pleased with the services provided by the dealership (new, certified used, and service work). I am enjoying my most recent purchase and look forward to continuing to work with them in the future!
If you're looking for a fair deal, go see Bernie Hahn at INFINITI of Baton Rouge. Very easy to deal with, no smoke and mirrors, great product and one heck of a guy. Thanks Bernie!
Terrific service; really nice people; Bernie goes beyond the limits to take care of me. Would not go anywhere else.
I was greeted when arrived. Consultants were very friendly and informative. My wait was very pleasant. Car washed after tires rotated and oil changed. I love my INFINITI and the service that is always rendered. Didn't have to way too long. That made me very happy.
We had a wonderful experience at INFINITI of Baton Rouge. Kim made the whole process very easy. Would definitely recommend you go and see her if you’re looking to purchase a INFINITI. We love our new 2023 QX80.
Chad went above and beyond to make this a terrific experience from start to finish. No surprises, final numbers exactly as negotiated. Everyone we came in contact with at the dealership made us feel welcomed and part of the family. They made the process effortless!
Everyone in the service department is polite and kind during my visit. My q50 was diagnosed and serviced the same day without issues.
Always greeted and treated with utmost courtesy. Efficient and dependable staff. Waiting area very comfortable.
Great dealership Michelangelo Kyle was my salesperson and he is absolutely the best! He went above and beyond for me and my pettiness and never complained. He is so nice and very professional. Highly recommend him if you are looking for a car.
Pleasant atmosphere. Clean facility and kind staff. I left feeling appreciated as a cousyomer and would recommend this dealership to anyone. Thank you for caring.
Just purchased a Certified Pre-Owned QX60. Mike Kyle and Luke Hargus were the sales people helping me. Everything went smooth and this is my third purchase of a used INFINITI from INFINITI of Baton Rouge.
Fast and friendly service!!!!
Very courteous and professional service. Communication was a top priority. My agent was very personable and kept me updated.
I had the best car buying experience at INFINITI of Baton Rouge! Thanks to my salesman Deremy who made my experience top tier! If you are looking to purchase a car please go see him! You won’t regret it! Loving my 2021 INFINITI Q60!
Good, friendly, efficient service. Will continue to use. Answered all questions. Clean, quiet waiting area.
My wife and I wanted to get a new INFINITI and talked with Chad LaBlanc. Surprised he wasn't like most car salesmen . No pushy talk and gave us a great deal. I would recommend him and INFINITI of Baton Rouge to anyone that is thinking of buying an INFINITI . He went through all the features on the car since it was so high tech also. Car was delivered clean and on time.
Great communication & knowledge of vehicle.made sure we had all questions answered. Very polite & welcoming. Would definitely recommend dealership.
Klay Menard of INFINITI sales consultant was extremely helpful in my purchase of my vehicle. Thank you so very much. With your assistance the experience was very good in purchasing my SUV. Thank you! Rhonda Robertson
This dealership went above and beyond to make my first luxury purchase a great one!
Klay Menard sales consultant was absolutely wonderful to work with in purchasing my vehicle today. I appreciate his professionalism and going to great measures to seal the deal. Thank you Klay Menard! Rhonda Robertson
Klay Menard did great. Honesty goes a long way with me and he possesses it in abundance. Thank you from the sales to finance!!!!
Great, friendly, informative service. Sent emails on status of the service being done on my vehicle. Would recommend them to anyone interested in a great car!
Great dealership. Professional staff all the way around. No baloney. Very attentive and helpful.
Kim gave me a 10 star experience!! She made my process easy & delightful! Kim made sure that I understood all of the features that QX60 has! I’m definitely recommended her to all of my family & friends!!! Thanks again Kim for your expertise & outstanding customer service!!!
Bernie Hahn provided exceptional service. The process was quick and informative. If you are looking to make a purchase, this is your place.
The service department is so professional. I came in for a stuck hood and George was so knowledgeable and kind. I appreciate everyone for there dedication and hard work.
Quick friendly service. No problems so far. Would recommend them to anyone in the market.
Ms Sabrina Pentney gave me the best customer service! She was polite and willing to go the extra mile to help me get the car I wanted. Made sure I was informed with everything and always kept a smile on her face and used her Spanish to try and communicate with my husband and father in law while she heard me translate. You are awesome Ms Sabrina! Thank you! God bless you!
Go see Chad!!! Positive, trustworthy energy! He helped me get a new QX55 and I’m in love. Chad walked me through every step of the process. I felt like I was in great hands the entire time. 10 out of 10 would recommend!!!
Excellent service and care! Everyone was so nice, helpful, and not at all pushy! Luke need a great job of finding a vehicle for me that was in my price range and fit my needs. Both Luke and Mike made the car buying experience not so stressful! Blake in the finance department was also very attentive to my financial restrictions. Will definitely recommend!!
If your looking for an exceptional customer service experience…INFINITI of Baton Rouge is where you need to go! Klay and Sean are First Class and made sure this Chic drove home with her dream ride! Happy Valentine’s Day to me!❤️ And Klay his new name is Valentino!
Super happy with the service we received from Bernie Hahn and INFINITI of BR. Bernie was very kind and great with keeping us up to date and informed. In fact, everyone at the dealership was very friendly and helpful!
I usually hate dealing with car dealerships, especially the sales people, but INFINITI of Baton Rouge along with my salesman Klay, have changed my mind. Every call & text was answered. The service was outstanding, even in the service department. Most importantly, I love my car!
Go see Kimberly! She was a pleasure to do business with.
Best service department in which I deal with. Great people all around. Tim and Sarah are outstanding and will keep me coming back for service.
Sabrina was my sales consultant and her customer service skills were exceptional . Thank you Sabrina and Mr Paul for helping me get exactly what I wanted today … HIGHLY RECOMMEND..
Fabulous and will tell family and friends to go there. They make sure all your needs and wants are met.
What a day!!! Klay with a K was a dream to work with. We called knowing what vehicle we wanted to look at and he had it pulled up and ready when we got there. He was super personable all the way down to making conversation with our 8 year old son. Klay was super knowledgeable and showed us all the bells and whistles of the vehicle. We never once felt that gross pressure that you can sometimes get from a used car salesman. Not only did we get a great price, but Klay went above and beyond making the details ...
My experience with Kimberly M. Guidry, my personal Sales Consultant was Top Notch. She was professional, diligent, patient, and made me feel special. I'm a INFINITI owner for infinity and beyond. ~Dr. Dell Mars
Prompt, friendly service. There’s great communication with customers. Nice to have pictures sent of damage.
Focused and driven to appeal to the consumer for a great buying experience. Definitely will be coming back in the future!
5 star experience with Klay and Jonathan!!! Definitely recommend using them!!
I had a enjoy the time had at the dealer very friendly and kind and helpful every welled respected just helpful in always
Always welcome you with a smile, immediately take care of me. My car is always cleaner when I leave. This visit was due to A/C stopped working, it was late afternoon I was given a loaner vehicle. While my car was there I had new tires put on. Wonderful service, quality of the service department is friendly & Consistent. Snacks, water, coke’s are always fresh and available.
Tina has always been there for me could not ask for a better person and service Always on top of her game
My husband just purchased the QX80 for us and could have not been any happier with our service we got from Chad Leblanc. Especially liked his personality and how he made us not feel pressured to purchase anything. Found out he just started recently with INFINITI through conversation and would have not ever known. He was very acknowledgeable about the vehicle we wanted and made the transition go smoothly. Would highly recommend him to anyone I know looking for an INFINITI. Definitely an asset to this dealership!!
Great place to do business! Professional salespeople that aren’t pushy. Great service department too.
Ordered a QX60 in November 2021. I received it last month. My sales rep Kimberly Guidry was amazing throughout the entire process. She stayed in touch with me throughout the 10 months from order to delivery. Would highly recommend you see Kimberly if purchasing an INFINITI.
I could not be happier with INFINITI of Baton Rouge, my new QX 50, or my salesman, Bernie Hahn! This was one of the best car buying experiences I’ve ever had! I would highly recommend Bernie to my family and friends!
Just purchased a 2023 QX60 for my wife and I highly recommend Infinity of Baton Rouge.
I was so lucky meeting Financial Analyst-Benjah Raphael he is so reliable, trustworthy and very honest. Today I have realize how interesting it is to be stable financially with the help of Ben who is always there for the traders and I want to thank you for your help and love you showed me. WHATSAPP NUMBER :+12482068264 Email: [email protected]
My experience with INFINITI of Baton Rouge was excellent from start to finish. I showed up first thing in the morning without an appointment before the dealership opened to look at the new QX60 and in hopes of getting to test drive. David Spikes, our sales rep, seen us eyeing the car outside and greeted us with open arms. He unlocked the vehicle, let us look around, we went for a test drive, and he answered any questions that we had. Later that day, I decided to put a deposit down on the 2022 QX60. David always updated me throughout the ...
Always a great experience with friendly and professional service. Vehicle has been ready sooner than expected more than not.
My experience with INFINITI of Baton Rouge was excellent from start to finish. I showed up first thing in the morning without an appointment before the dealership opened to look at the new QX60 and in hopes of getting to test drive. David Spikes, our sales rep, seen us eyeing the car outside and greeted us with open arms. He unlocked the vehicle, let us look around, we went for a test drive, and he answered any questions that we had. Later that day, I decided to put a deposit down on the 2022 QX60. David always updated me throughout the ...
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I went to look at a car I had seen when I browsed the inventory. Never having purchased something so big on my own, I was very nervous. I met Klay and he was very kind. He wasn’t pushy, and quickly made me feel comfortable. He was very helpful. I am very glad I went and feel it was divine timing! I am very happy with my car and the service I have received.
This dealership is great, very friendly decent people. We actually walked out of the place laughing and smiling, that has never happened before. GREAT PRICES, GREAT SERVICE
As always, great auto service and excellent customer service! They really know how to treat their customers.
Great service dept. Always efficient, friendly, timely and knowledgeable! Tim and staff are the best!
The whole experience was pleasant with no problem encountered. Waiting room area was very pleasant.
I had a very pleasant sales experience. Kimberly Guidry is an awesome salesperson. She was very patient and months later, still making sure everything is going well with my vehicle. I love my QX50.
Thanks to Infinity of Baton Rouge for everything. Sean Johnson and Mike Kyle are awesome to work with. Thanks for everything.
I was very please with the services I received at the dealership. Would recommend it to anyone.
Very Smooth Process & Business with the purchase of our INFINITI! We appreciate our Salesman Reggie Sheppard with the great assistance. Highly Recommended. Thanks!
Tina, my service advisor remembered me and took care of me promptly and professionally.
We enjoyed shopping for a vehicle without any pressure. We are very please with the purchase of our new QX60.
Klay Menard and Mr. Paul were very professional. They were very knowledgeable to all the questions we asked. We love the wonderful experience and appreciate all the care. Mr. & Mrs. Muse
I came in on a Saturday morning and was greeted very fast and taken care of very well, very satisfied
Great service! Klay was an amazing person, great guy really good at his job. Everything was clean it was an amazing experience
I don't mind getting oil change here, we got all the conveniences!! People are very nice too!!
Dealership always gives excellent service on anything we have done there. Very friendly and helpful crew.
very nice salesperson, helped with every step! Love my new QX50!!🥰
It was the best service I had in a very long time my sales person mr.clay Menard was very helpful he explained everything hos
I had an absolutely amazing experience today with my dealer Klay! Thanks for helping me to find the perfect vehicle for me and my family.
Klay Menard with INFINITI Baton Rouge and his team were excellent! Their commitment to service, communication, and my family were a bar above the rest! Definitely recommend, and highly valued!
I had a great buying experience here. I highly recommend that you ask for Reggie Sheppard to help you find a vehicle. He was kind, informative, and responsive to all of my questions throughout the process of purchasing my vehicle.
Geaux check them out new or used good deals
Don't waste your time going anywhere else! Stop here first and save yourself a lot of time and headache. Mike Kelly and Klay Menard made purchasing our car pleasant, quick, and simple. They were professional, honest and upfront about everything. Thank you both.