August 30th, 2018 by

dealership image for blog

Given the amount of makes and models on the market, it can be difficult to narrow down which brand and body style is the right fit when you are searching for a new car. The many metrics and measurements that compromise a good car can only frustrate your shopping experience as you pour through lengthy data on dozens of competing cars, trucks, and SUVs. Let us simplify the process for you by displaying the abundant awards and accolades INFINITI has garnered over the past year, proving that they are the brand to invest in for your next vehicle purchase!

J.D. Power Customer Satisfaction Index Places INFINITI at the Top

Among luxury brands, drivers are never so satisfied as when they choose to buy an INFINITI, according to the J.D Power Customer Satisfaction Index. Their overall Customer Satisfaction Index score of 876 represents a 48-point increase over the industry average and 14 points above the premium segment average. INFINITI’s dominance in the study is so thorough that they ranked in the top tier among premium brands in every single category. The five categories include service advisor, vehicle pick-up, service facility, service quality, and service initiation. This achievement can be attributed, in large part, to INFINITI’s strong network of retailers and multitude of beneficial policies and programs: multiple touchpoint reviews, high hospitality standards, and a variety of online and in-person training programs. INFINITI of Baton Rouge is proud to have a played a role in INFINITI’s overall prestigiousness in customer satisfaction!

ACMI Crowns INFINITI in Trusted Automotive Brand Study

INFINITI received top honors in the Most Trusted Luxury and Most Improved Luxury categories in ACMI’s study. This is no easy feat, as trust is often elusive in the luxury vehicle market. The combination of INFINITI owners’ belief in the quality of their cars and the confidence they have in INFINITI retailers contributed to their number one ranking. This trust stems from INFINITI’s commitment to delivering a true luxury experience through each step of the purchasing process. From the moment the customer walks through the door to the end of their ownership cycle, the mission of luxury service is held as a chief priority. INFINITI of Baton Rouge promises a similar experience, as our staff is committed to your complete satisfaction.

INFINITI has Amassed a Plethora of Rewards

It isn’t just customer service that the INFINITI brand excels at – it is the quality of the cars and SUVs in their lineup that gets customers to step in the store. There are no shortage of awards for their achievements in this area either, evidenced by the INFINITI QX80 being named the best in class full-size SUV in the 2018 New England Motor Press Association Winter Vehicle Awards. What’s more, the INFINITI QX60 and QX80 were both named winners in the 2018 AutoPacific vehicle satisfaction awards. It isn’t just new cars that win accolades for INFINITI, however, as their certified pre-owned program was named an Autotrade 10 Best Luxury CPO Program for 2018. INFINITI of Baton Rouge proudly carries the very best of what the INFINITI lineup has to offer, including these two award-winning SUVs and many certified pre-owned cars.. Come in today and our sales staff will happily show you all that we have to offer, as well as answer any questions you have regarding their capabilities and specifications!

INFINITI of Baton Rouge Shares in a Culture of Excellence

INFINITI of Baton Rouge is proud to be a part of an award winning culture, and we do our part to embody INFINITI’s dedication to being a trusted brand. This is apparent in excellent customer reviews across the web. With a Google Review rating of right under 5/5 stars, we know we are doing something right and will continue to strive for perfection when it comes to customer service. If you are in need of a new or used car or SUV, there is no better place to go than INFINITI of Baton Rouge. We look forward to showing you what award winning service looks like!

Posted in Uncategorized